Cozy Comfort Plus

Heating & Air Conditioning
1170 Sheppard Ave West Unit 48 Toronto ON M3K 2B5
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90%

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Reviews by rating (past 12 months)
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Reviews for Cozy Comfort Plus

Average customer rating:
9.2 10 (323 reviews)

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Linda.
Linda.
1 review Toronto, ON
10/10

New air conditioner

Had new air conditioner installed. Also prior to that had the gas fire repaired. They did an excellent on with that and that was the reason I got them for the air conditioner

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Company Response

Thank you for your great review and high rating. Here at cozy Comfort plus we sell it, we service it, we maintenance it, all names, types and brands of HVAC units. We are honored to have you as a loyal customer of Cozy Comfort plus and we would like to personally welcome you to the Cozy Comfort VIP Club.
Yours Truly
Brian Kar
President

Betty S.
Betty S.
1 review Toronto, ON
10/10

Fireplace gas insert and Central air conditioning

Brian and Cozy Comfort Plus were amazing. Brian met with us and went over all the options. When the installers came in, they worked hard until the job was done. When the fireplace frame didn't fit perfectly, they customized a solution and installed it free of charge the next day. The air conditioner looks great as well. Superb customer service!

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Company Response

Thank you for your excellent review and high rating. It is customers like you that give us here at Cozy Comfort Plus the drive to aim better and do better for our loyal customers. We are honored to have you as a customer of Cozy Comfort Plus and it is our pleasure to welcome you to the Cozy Comfort VIP Club. We look forward to hearing from you in the future. Have yourself a cozy comfortable day.
Yours Truly,
Brian Kar
President

Private User
Private User
Private User reviews Toronto, ON
0/10

Poor follow up service for an over priced blower motor repair

I called in a new heating expert after I had the blower motor in my condo heat pump replaced. I soon discovered a very cheap blower motor was used and that I had paid double what I should have. I followed up with Cozy Comfort and was advised that the soonest they could come was 4 days later and that they would ‘try’ to be here that day and would call me to let me know if they could come. It is winter. When I called them to initially come, they had no problem arriving quickly. However, it still took over a week for them to find the substandard blower motor at that time. Now, when it came to following up on the quality of the work, they seemed far less interested.

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Company Response

This is the owner of Cozy Comfort Plus Inc. and I'm well aware of the situation at your condo. This is a heat pump that was not installed by my company and we were initially called to your residence for a service call for no heat. Our technician's initial diagnosis was that your blower motor was burnt out and needed to be replaced. There is only one type of motor that fits your specific unit and we replaced it according to the manufacturer's guidelines. It was brought to my attention that your unit is working fine and you do have heat especially now that it is winter. You took it upon yourself to call another company who gave you a diagnosis which I believe may be faulty. We have already scheduled our technician to come in on Tuesday the 19th of February and re-diagnose the problem at no extra charge to you. We stand behind the quality of our technicians work and if there are any problems with the repair we will remedy the issue immediately. I would appreciate a conversation with you at your convenience, it is our policy to make sure our customers are always completely satisfied with our work. Please call my office when you have a moment.
Yours Truly,
Brian Kar
President

tator7341
tator7341
1 review Toronto, ON
10/10

Servicing, maintenance and cleaningof furnace and humifier including changing of filters of both.

The work was done with a minimum delay and maximum efficiency and effectiveness. It was very easy to book the appointment and the mechanic was courteous, well-informed and communicated well with me

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Company Response

Thank you for your excellent review and high rating. We always try to accommodate our customers with minimum delay of their new HVAC units and we always do the job professionally and efficiently. We are honored to have you as a customer of Cozy Comfort Plus and it is my pleasure to welcome you to the Cozy Comfort VIP Club. Have yourself a cozy comfortable day
Yours Truly,
Brian Kar
President

spiff
spiff
4 reviews North York, ON

First Review

10/10

Honest Carrier furnace repair

Furnace broke down in the cold weather for my elderly mother who lives along and for whom English isn't her first language. Called Carrier and got a quote, except they wanted about $1,500 to replace a motor or $2,500 to replace the furnace, except the furnace was only 12 years old. Given the furnace's age, it seemed fishy and seemed like someone was trying to take advantage of the situation so ended up calling Cozy Comfort Plus who assessed the problem honestly, charged a lot less and fixed the problem within 30 minutes of showing up. Will definitely go back to Cozy Comfort Plus in future.

Added February 5:
3 weeks later, the furnace decided to stop working late at night and trigger the carbon monoxide alarm. The repair person from the initial Cozy Comfort Plus repair came, determined the furnace itself was a goner and ended up replacing the furnace with a new one, while only charging for labour due to the furnace's warranty -> all within a day, despite the weather being between -10 to -20C. While quite a hit to the wallet over the last month, really quite pleasantly surprised at all of this in the end. Hopefully a troublefree furnace for the next decade or two.

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Company Response

Thank you so much for spending your personal time to write a review to public for recognizing Cozy Comfort Plus. It's my pleasure to serve your mother. We all have older parents who are needed some more attention when they are in a situation so I'm sure someone will do this for my parents one day.
Welcome to cozy's loyal family club.
Regards,
Brian Kar
President

msg158
msg158
1 review Mississauga, ON
10/10

AC and Furnace

The work was done in a very professional way. There was minimal waiting from the time the products were ordered.

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Company Response

Thank you for your great review and high rating. We always do our work in a professional and timely manner and it is our pleasure to call you one of our loyal customers. Welcome to the Cozy Comfort VIP Club. Have yourself a cozy comfortable day.
Yours Truly
Brian Kar
President

Gloria
Gloria
2 reviews Toronto, ON
8/10

Fire place consult and Air conditioning

Fireplace is on hold.
They came and checked our existing air conditioner
Gave good advise and answered concerns.

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Company Response

Thank you for your good review and high rating. We would like to personally welcome you to Cozy Comfort VIP Club. Have yourself a cozy comfortable day.
Yours Truly,
Brian Kar
President

Dianne
Dianne
2 reviews Toronto, ON
10/10

Complete mantel re-build and gas fireplace

Job well done. It looks beautiful and they stayed within the agreed cost. They went above and beyond!

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Company Response

Thank you Dianne for your lovely comments. We appreciate the kind words. Welcome to Cozy's family. and to our V.I.P. Club. Have yourself a cozy comfortable day.
Brian Kar
President

Amanda
Amanda
1 review Toronto, ON
10/10

Gas Line connection

The gas technician did a great Job to disconnect my gas BBQ line from my main gas connector he had to drill a hole in the wall. I am very happy with the work result within time frame required.

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Company Response

Thank you for your great review and high rating. We here at Cozy Comfort Plus make it our priority to remedy any HVAC issue our customers have, all of our technicians are fully trained to handle any Heating and Cooling issue, any gas issue, Etc...It is our pleasure to welcome you to the Cozy Comfort VIP Club. Have yourself a cozy comfortable day.
Yours Truly
Brian Kar
President

9052771797 in North York
9052771797 in North York
1 review Toronto, ON
10/10

Fireplace tuned up

Professional
Fast prompt service. The technician serviced my fireplace and it worked and looked like new. Very pleased and will recommend to others. The appointment was quick and the service was exceptional.

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Company Response

Thank you for your excellent review and high rating. It is our pleasure to have you as a loyal customer with Cozy Comfort Plus. We always try to accommodate our customers with the best Technical Service and the least amount of time possible to do the job, we all know here Cozy Comfort Plus our customers have busy lives and important things to do. It is our pleasure to welcome you to the Cozy Comfort VIP Club. Have yourself a cozy comfortable day.
Yours Truly
Brian Kar
President

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cozy Comfort Plus

Cozy Comfort Plus sells, installs and services heating Ventilation, Fireplaces and Air Conditioning products. Along with all the major manufacturers, Cozy Comfort Plus is authorized by the Carrier, Lennox, Napoleon, Regency, Valor, Mitsubishi, Dimplex, Amantii, Corporations to sell and service all HVAC and Fireplace products. Stretching from the neighborhoods of Oshawa and Whitby to Burlington and Hamilton, Cozy Comfort Plus caters to Toronto and Toronto's greater home and business area since 1992.

Residential Heating :
- Furnace Forced air duct
- Boilers
- Fan coils w/elect hydronic coil
- Baseboard
- PTAC, incremental
- Fireplace, Gas, Wood
- Heat Pump
- Ductless Heat Pump
- Fireplaces
- Direct vent Fireplace
- Out door fireplace

Commercial Heating / Cooling Systems:
- Packaged forced air
- V.A.V. w/air terminals
- Unit Heaters
- Tube Heaters
- Radiant
- Portable Radiant
- PTAC incremental
- Fan coil unit
- Portable A/C air-cooled

Cooling:
- Central air/ air conditioning
- Forced air duct
- Fan coils
- High velocity
- Ductless A/C
- Heat Pump (regular air cooled / GEO Thermal )
- PTAC Incremental
- Portable
- Window

Accessories:
- Indoor Air Quality
- H.R.V
- E.R.V
- Electronic air cleaner
- Mechanical air cleaner
- Hepa air cleaner
- U.V. lighting
- Humidifiers
- Thermostats
- Dehumidifiers

CATEGORIES
Heating & Air Conditioning, Fireplaces, and Fireplace Mantels
PRODUCTS
Gas, electric, wood Fireplace, AIR CONDITIONING, HEATING, TANKLESS WATER HEATER, HYDRONIC PRODUCTS, AIR CLEANING, OUT DOOR FIREPLACES, HUMIDIFICATION,THERMOSTATS, VENTILATION.
SERVICES
Installation of Air-conditioner cleaning, Furnace Cleaning, Gas Fireplaces, Boiler Cleaning, Fireplace Cleaning and Inspection, Tankless Water Heater Cleaning
BRANDS
Carrier, Lennox, Napoleon, valor, Regency, Montigo, Kingsman, Marquies, Payne,Aire-Flo, Goodman, Coleman, York, Mitsubishi, Noritz, Rinnai, Honeywell, WhiteRodgers, Goodman, Coleman.
STYLES
Designe products
SPECIALITIES
Wood fireplace Conversion to gas or electric or oil furnace to gas furnace,fireplaces,Central air conditioning.Wood, stone, tile Mantels. Oil or Electric to Gas conversion, Indoor Air Quality Testing, Installation and service of Indoor Air Quality equipment in both Residential and Commercial/Industrial market, and Supply Warranty Protection Plan
WEBSITE
https://cozycomfortplus.com/
YEAR ESTABLISHED
-1992
NUMBER OF EMPLOYEES
30
PAYMENT METHOD
Cheque, Cash, Visa and Master card.
LICENSES
TSSA Contractor License, G2, G3, refrigeration 313
MEMBERSHIPS
BBB+, HRAI, TSSA, WSIB, BNI,
LIABILITY INSURANCE
Yes
DIPLOMAS
Stationary Engineering, HVAC Diploma,
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$100
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 year Ltd warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.