Cosmopolitan Mechanical Services Inc

Duct Cleaning
Toronto ON M6P 1W4
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C in Toronto
C in Toronto
16 reviews Toronto, ON

First Review

10/10

Replacement of furnace

Cosmopolitan Mechanical's service was basically good. They came and quoted a Rheen HE furnace to qualify for my rebate. It was a decent price--actually, a very competitive price. We were concerned about replacing our old furnace because it was working so well and so quietly but it was over 30y/o so it was time, especially with the rebate program.

CM replaced our furnace and added additional gas piping for future conversion of our electric water heater to gas.
CM was quick at installation and could meet any schedule.

I previously thought they didn't fall through on the little extras that were promised but apparently, that's just an issue my partner has with communication. CM has followed through on every single detail and promise. So sorry for the confusion!

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Previous versions of this review:

C in Toronto
C in Toronto
16 reviews Toronto, ON

First Review

7/10

Replacement of furnace

Cosmopolitan Mechanical's service was basically good. They came and quoted a Rheen HE furnace to qualify for my rebate. It was a decent price. We were concerned about replacing our old furnace because it was working so well and so quietly but it was over 30y/o so it was time, especially with the rebate program.

PROS:
CM replaced our furnace and added additional gas piping for future conversion of our electric water heater to gas.
CM was quick at installation and could meet any schedule.

CONS:
I was promised a coupon for 1 free annual maintenance service which I never received.
I was also promised a few extra filters for free which we never received.
Excess sheet metal was left in our basement for us to dispose of.
The condenser pump drain was routed to the laundry sink which is a double sink. One is already designated for the washing maching drain so it would have been nice for the pump to drain there too. Now I have 2 constantly wet tubs.

Someone has called to follow up and I called them back but now no contact. Will revise review if I hear otherwise.

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