the bed room set delivered after 5 weeks (3 weeks after they had set to deliver), the advertised colour was walnut, the furniture arrived was Cherry, and they refused to take it back.
there was supposed to be 2 night stand, only one was delivers with scratch and it took another 3 week to replace it and bring the next one.
the mirror case was broken, and it took them another 3 weeks to replace it, all and all it was very bad deal, would not buy anything from these people
- Approximate cost of services:
- $3,900.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Sorry to hear you are not satisfied because when I went to you home, in person, with a drawer from the set in our showroom and confirmed you received the correct colour you were happy at that time. As I explained colours can appear different in different lighting. Hope you keep that in mind with any of your future purchases.
Thank you.