RUN RUN RUN... THEY SELL FAKE FURNITURE ... and have the WORST service ever.
We bought 100% (non bonded) leather love seats from Concord, and after several months they started to peel. I called back at which point Norma told me that it could have been because of a bad cow, but confirmed that we paid for 100% real leather (non bonded). The product we received was bonded leather, you could even see the glue and fabric below where the love seats were peeling. After a year of going back and forth they refused to help. They blamed the manufacturer (couchesbyfancy) and refused to take any accountability. I asked to speak with the owner and was told that he doesn't deal with customers that I would need to deal only with her. I finally had to give up, but posted by story on social media. Once I did that I found out that many other customers went through the same thing. Don't shop here, run with your money!!!
- Approximate cost of services:
- $2,500.00