The head contractor felt our kitchen reno of $14Gs was not worth his time because it wasn't a high-priced job. He mentioned this several times and for that reason, didn't take as much care in our kitchen reno as he should have. When we discovered minor issues after the job was done, he made it sound that the faults were ours.
If we had any complaints and pursued them, they were willing return...at a charge! The company's owner was very nice until he got his final cheque and from that point onward, it was like pulling teeth to get him to return a phone call.
We used this company a second time because of the extremely satisfactory job they had done before. However, after this experience, we will never use or recommend them again.