This company does not understand who is the customer. The original service was completed in July/05 and I had terrible service and experience from them. The reason I am placing this review is because this same company charged me again for the same service 3 and a half years later! My credit card company is now investigating them for fraud.
My experience began on a hot day in July 2005. My heat pump died and their technician said I needed a new one. Figuring the age of the pump, I decided to replace the unit with an air conditioner.
The owner comes by with the unit the next day and said he has to charge me a bit more because of some extra work his technician did not factor in. Basically, he knew I was desperate because it was a heatwave, my house was overheating and my infant daughter was burning up. I conceded to the charges. This was the start of my problems.
His technician was unqualified to convert a heat pump circuit to an air conditioner circuit. The owner would not come until the next day even though I was promised the unit would be operational the same day. He was rude and yelled at me when I demanded the unit be installed the same day. His wife called me back and said they would send someone. The good news is that they installed the air conditioner. The bad news is that they also burned out my circuit board to my furnace. By this time, I had enough. I called another company to replace my circuit board.
DO NOT EVER USE THIS COMPANY. THEY ARE BAD NEWS!!!