Vancouver
I've purchased multiple appliances from this store, but one day our sales guy left, he handled some big accounts so offered us good pricing.. but once he left, the other sales guys were unwilling to honor the preferred client pricing, so I found other appliance places to be more willing to help me out. they were unwilling the help us out even though I had invoices showing our historic pricing.. big mistake because we recently had to do a major appliance purchase for an entire building.
- Approximate cost of services:
- $1,000.00
- What could this company do to improve their services?
- I would say up the ante on the customer care, I often call up and ask to talk to someone and end up hanging up because no ones helping.. I could demand service because of our accounts but that shouldn't be necessary.
- Any advice to offer fellow homeowners facing a similar project?
- shop around.. trail is similar sized company that actually offers discounts of larger purchases. Handy probably does too.
1 of 1 people found this review helpful.
Was this review helpful?