Classic Glass & Mirror

Our custom shower glass is absolutely beautiful!! Service from initial measure to install was very prompt. Classic glass installers were outstanding, very friendly and polite, and offered great advise on how to care for the shower glass. I would recommend this company to anyone for their great service and value.

Again i must thanks classic glass for their attention to detail,super prompt service and great value.great looking mirror and custom glass shelves produced for us.again thanks classic,great firm to deal with,highly recommend.

The custom shower doors were beautiful. The initial service to have someone come out and measure was great and the gentleman offered some good advise. When the doors arrived and were installed the installer was very polite and friendly. Gave me several tips on how to care for the glass and did a little extra work over and above, now that's customer service.

After giving us the quote to replace a broken floor to ceiling wall mirror and us agreeing to it, they took over two months to finally replace the mirror. They failed to show up for two scheduled appointments - my sister had to take time off work each time to wait for them as the replacement was at my elderly mother's home. We had to keep chasing them to arrange times for installation.

When the finally did show up, they broke the adjacent mirror panel and the panel they had brought ended up broken on their truck. In the end, the replaced it all, but charged us for the mirror they broke. When my sister called the office to dispute the charges the owner was rude to her and blamed her for all the issues we had had with this job.

I'll never use this company again or recommend them to anyone.

Update:

Email sent to company when no one showed up for one appointment:

"Hi,xxx (I think it was xxx) was supposed to come today but no one showed up. Do you know what happened or when he's going to come?"

Response from company:

"Yes, our installer YYY was supposed to stop by yesterday - I believe he ran into a snag and couldn't make it."

and...we were told a piece of glass on top of the damaged glass might be broken and we were quoted and agreed to that cost, not a piece that was separate and adjacent to the piece to be removed.

We are very happy with the work that was done by Mark through Classic Glass & Mirror. Mark is a really friendly, great guy who is extremely particular about his work and spent a loooong time taking the measurements for our job - he is a perfectionist.

The finished product is gorgeous!

Please note; Classic Glass & Mirror are very busy so you may have to wait for your job...but in our case, it was well worth it. :o)

Thankyou Tim and the classic glass team for a beautiful custom shower glass installation.Jesse the fit was perfect and harrison was neat and careful installing.Classic glass are true professionals and i use them for every one of our custom glass jobs.Highly recommended.

Classic Glass and Mirror provided outstanding service and workmanship. Their sales rep, Tom Martin, was friendly, helpful and professional. He arrived on time, explained the options and later found a carpenter (Rick Kaminski) who built a wood railing and banister downstairs that matched the those upstairs, ahead of the glass installation.

Mark, Classic's glass installer, was also a pleasure to work with. His attention to detail was exceptional. He took very careful measurements for the glass panels (a challenge because the existing wood railings weren't designed to hold glass), and presented installation options in an unbiased manner. He had the glass cut so the vertical dividing line between the panels on the ground level matched the one above it leading upstairs, and he aligned all the steel clips perfectly. Excellent work.

Once Again Classic glass comes through,this was a complicated shower stall installation with two swing doors meeting at a 90 degree angle to maximize the opening space,tim irwn and his guys came through again for us.Job looks great,functions well,I highly recommend this firm,they are real pros at glasswork and the service is fantastic and they are neat too.Kudos Classic!!Bob Beal,Artisan Bathrooms

We just had a glass half-wall installed beside our bathtub and are very pleased and impressed with the job. The guys who came to do the install (I believe it was Harrison and Rob?) were friendly quick and very professional. Price was great, install was great, would definitely recommend this company and would use them again without hesitation.

Best price in the city by far... Tim, the owner, was a little "dry" and to the point, however i can't complain because he did an excellent job, installed ahead of schedule and for a great price. I would recommend them!