Clarke Basement Systems

From the moment I met Claude Mathieu from Clarke Basement Systems, I knew my basement was in good hands and that I had found the right company for the job. We had water leaking from last year in an unfinished portion of our basement, but this spring we had leaking in the finished area and knew we were in trouble. We cut open the wall in one area and found is soaking wet and black with mold. I know the hazards of mold; with a new baby in the house and another child, I did not want to risk my family's health. After some research I knew external waterproofing was out of the question cost-wise, as well as for the fact that the back and part of one side of our house are inaccessible due to a main floor addition. Internal waterproofing seemed to be the only way to go with our 61 year old foundation, and cinder-blocks at that! They are hollow inside and once you have water, it will not stop coming in. It can't be fixed with crack sealing. I knew we were in trouble and felt overwhelmed with the immensity of the situation, as well as with the financial burden. However, I had to keep calm and find the best company for the job. Claude was helpful, friendly, not pushy at all, and very informative and professional. He came armed with a wealth of information; he gave me a booklet, pamphlets, and a DVD to show how the job is done. He also told me right away that the city offers a rebate and showed me the application. He also agreed to price match and gave me a discount after I received other quotes that I shared with him. I was very impressed with the products and with Claude's knowledge. He was the ONLY inspector/waterproofing contractor that looked behind the stairs when I thought there was no way in (he found a way into that crawl space with his camera) and also unscrewed the grate on a vent and put his camera in that area (some pipes that were drywall-boxed in), too. He also pulled back carpets and found stuff (efflorescence)and other spots of mold that no one else bothered looking for. I am so glad because had we gone with anyone else, we would have neglected that area under the stairs and that was a major problem waiting to happen! I am so happy we went with Clarke Basements and want to thank Rob, Jose, Noel, Joe T., Joe M., and Efrain for an incredible job, cheerful attitude, and spectacular work ethic!!! You made a very stressful experience into a calm, happy one! I wasn't thrilled about having someone jackhammer down to the footings of my foundation (YIKES on the stress-meter of owning a house) but it went off without a hitch and I felt confident and relaxed with such professionals. I will definitely be telling my family and friends about this company if anyone needs waterproofing done in the future. And if we ever have problems again (but we were reassured we WON'T!) we'll be calling YOU, Clarke Basements. THANK YOU.