City Duct Cleaning Inc.

Duct Cleaning
Toronto ON M1R 2T6
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HomeStars
Duct Cleaning
City Duct Cleaning Inc.
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79%

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Reviews by rating (past 12 months)

Reviews for City Duct Cleaning Inc.

Average customer rating:
8.4 10 (33 reviews)

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Private User
Private User
Private User reviews Haydon, ON
10/10

Dryer vent cleaning

Very professional, he explained everything to me. I have never realized this was something needed to be done but the team came and were very good at describing what needed to be done. Will definitely call them again when its time to clean my ducts. Have no issues recommending them in the future. Very honest work.

Approximate cost of services:
$450.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much for your great review!
We thank you for using City Duct Cleaning. Looking forward to working with you in the future.
City Duct Cleaning
(416) 293 - 1800

Private User
Private User
Private User reviews Toronto, ON
10/10

Review

Very Satisfied with no nonsense approach The Gentleman John, was very polite & efficient. I felt he knows what he is doing & is a Pro.

Approximate cost of services:
$588.00
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Company Response

Thank you very much for your great review!
We thank you for using City Duct Cleaning. Looking forward to working with you in the future.
City Duct Cleaning
(416) 293 - 1800

Private User
Private User
Private User reviews Pickering, ON
10/10

Duct cleaning

Scheduling the job was a delight the office administrator knew exactly what she was talking about and when the crew showed up to do the job I was quite impressed as I have heard horror stories about Duct Cleaning

Would definitely recommend City Duct Cleaning

Approximate cost of services:
$385.00
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Company Response

Thanks for the kind words. We have been cleaning duct systems for 32 years and we will always do our best to provide top quality work and to especially make our customers happy. Thanks again.

Mike in Scarborough
Mike in Scarborough
4 reviews Toronto, ON
10/10

Furnace and Dryer duct clean

Appreciated the on time arrival, clean and complete job and suggestions for home improvement. Took steps to follow COVID safety protocols and minimize impact on home. Definitely recommend these pros!

Approximate cost of services:
$398.00
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Company Response

I appreciate your comments.As for COVID protocols, we will always take the right steps to protect our clients and staff. I hope the suggestions the techs gave you helped out.

John

Private User
Private User
Private User reviews Markham, ON
10/10

Dryer vent replacement

Prompt and efficient. Explained what needed to be done clearly. Will call them again for future work

Approximate cost of services:
$300.00
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Company Response

Thank you for speaking highly of us. It was a pleasure working for you.
Looking forward to the next job you may have for us.
John

Private User
Private User
0 reviews Toronto, ON
8/10

Arrived on time and finished within the estimated time

I never had my ducts cleaned after moving into my house in Dec/2019 and they were absolutely filthy. City Duct Cleaning showed up within their time window and completed the cleaning in almost exactly the amount of time they estimated. Allan and Stephen were easy to work with and Marlene was very pleasant as well.
My only complaint is I wasn't aware that my email address would be shared with HomeStars because I didn't use HomeStars to find them.
Overall, it's nice working with people who show up on time and get things done within their time and cost estimates.

Approximate cost of services:
$379.00
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Company Response

Thanks for the kind words! It was a pleasure working with you :)

Leanne
Leanne
0 reviews Pickering, ON
10/10

Duct cleaning, emergency furnace replacement, new a/c unit

John and his team are amazing; we've been doing business with them for over 20 years. We had a furnace breakdown in the middle of a VERY cold February night and City Duct was able to install a brand new furnace for us the very next day. They clean our ducts every couple years and they are always on time, professional and clean up like they weren't even there!!

Approximate cost of services:
$10.00
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Company Response

Thanks for your kind words Leanne. We're glad we could help :)

Bernadette Baker
Bernadette Baker
1 review Toronto, ON
10/10

This company is amazing!

John was very helpful in providing a quote and schedule for the different properties that required air and dryer duct cleaning.

Nick and Robbie were very efficient and knowledgeable in getting the work done right the first.

I would definitely recommend this company, as they are professional, effective, and efficient. If you have multiple properties in rental, non-profit, or otherwise... I highly recommend City Duct Cleaning!

Thank you for your service City Duct Cleaning!

Approximate cost of services:
$1,250.00
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Company Response

Wow!! Thanks Bernadette for those amazing words. I try to be as informative as possible when speaking with potential clients. As for scheduling, everyone's time is valuable and I try my best to accommodate my customers as best I can.

Robbie & Nick are a great team and I am always happy with the quality of work they provide all of our customers. When you and I talked it was so nice to hear you speak with such enthusiasm about their work. I am glad we lived up to your expectations. Also thanks for putting us on your contractor list, we will always do our best to provide top notch service.

Thanks & stay safe

John Hardy

Private User
Private User
Private User reviews Toronto, ON
10/10

satisfied customer

I will recommend this company
when I call i talk to John and he was very helpful
he quickly gave me a estimate price and I loved it
they also put a good smell in house now
so anyone that need duct cleaning call John

Approximate cost of services:
$475.00
1 of 1 people found this review helpful.
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Company Response

I am glad you were happy with the way I explained our procedure and how our techs preformed the duct cleaning service. Thanks for saying you will recommend us, it means a lot. I just wish I knew who this was. Take care & stay safe.

John

Private User
Private User
Private User reviews Toronto, ON
2/10

Disappointed

Disappointed with the overall service and people involved. There is nothing more to say.

I am embarrassed I spent the money I did and I am uncomfortable telling people. I had to fill in a number for the Approximate Cost.

Thank you

Approximate cost of services:
$10.00
0 of 1 people found this review helpful.
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Company Response

I am sad to hear there is a disappointed customer of mine.Being in business for 30 years I have NEVER had a customer fill in an approximate price for any type of work we do. So what is being claimed,is a false statement. If you are a true customer of mine and we did work in your home,you should not be a private user and you should contact me directly so IF there was an issue, I would speak with you directly and take care of any potential issue immediately.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about City Duct Cleaning Inc.

Specializing in the HVAC and Air Duct cleaning industry in the Greater Toronto Area.
We also clean dryer ducts, insulation removal and preform high pressure hot water power washing.
Residential Commercial High Rise Condominiums Offices, no duct cleaning is too big or too small for us to handle.

CATEGORIES
Duct Cleaning
SERVICES
duct cleaning dryer duct cleaning insulation removal High Power hot water power washing
WEBSITE
https://www.cityductcleaning.com
YEAR ESTABLISHED
31
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
cash, cheque, etransfer
LICENSES
whimis, fall arrest, working at heights, mobile elevated work platforms
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WARRANTY TERMS
Will re-do cleaning if unsatisfied
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.