I've been looking for a stainless steel plug-in kettle for some time now, and Cayne's had the best price on a Hamilton Beach kettle with a cool-touch exterior. Their regular price was equal to the occasional sale price offered by big box stores, and on top of that, they had lots of kettles in stock. Everything works great and the staff are friendly if you need them for anything. Otherwise, they let you browse without following you around like they do in some stores. My only minor complaint is that parking can be limited, especially when it's busy on weekends - but other than that, I'd recommend Cayne's for its huge selection and reasonable prices.