Carpet Warehouse

Carpet & Rug Retailers
Oakville ON L6J 2W6
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Sandra J in Oakville
Sandra J in Oakville
1 review Oakville, ON
10/10

Fix carpet

Installed carpet with these people in 2014. Was great experience then. Fantastic experience now!
This year my new puppy chewed bottom step carpet and a then a 6'5" hole in my carpet at the office threshold door.

I dealt with Cheryl. She was great and followed up consistantly to let me know we were on track with timing. I was unable to finish the job for a few months and when I was ready I found Cheryl was no longer with the company. Chris took over and frankly it was seamless, like he had been my representative the whole time. He also was quite diligent at the follow up (getting a hold of me was not easy), friendly, professional and easy to work with.

Nabil was the installer that came and I cannot say enough about the care, professionalism and expertise he gave. I have a patterned rug and Nabil took great care to ensure the hole was patched not only with the pattern lined up but, thought to use the carpet from the original chewed stair carpet to match the wear on the carpet the best way possible. I didn't even think of that!

Because of Nabil's attention to detail and expertise unless you are looking for it, you cannot obviously see the patch work that had to be done in the office threshold.

The pricing was great as well - as other reviewers have written.

I wouldn't hesitate to recommend this company and specifically Chris and Nabil to anyone!

Approximate cost of services:
$4,002,500.00
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