Paul and Joe came by this past Tuesday to clean our ducts and dryer vent. They arrived right on time, and were not only professional but also very courteous, personable and friendly. They completed the cleaning of the vents, our furnace, and the dryer vent in about an hour and forty-five minutes.
Compressed air and an agitation tool were used to loosen dust and debris in each of the individual heat registers and air return ducts in the house (I watched them clean each one), and debris was vacuumed out of the vents - and out of the house - to the waste bin in their van. The vacuum was powerful enough to pull out an empty soft drink can, a piece of MDF, various bits of plaster, and pieces of plastic sheeting.
They removed years worth of dryer lint from the vent, and when I went out to the back patio to test the airflow it was noticeably improved. Most important for me, however, is the fact that the removal of the lint from the dryer vent has reduced the likelihood of a dryer fire starting in the future. Once the cleaning was completed, the vents were sanitized.
Paul also cut a hole in the air return duct to our furnace to thoroughly clean it out. Paul has a gas fitter's license, which is not the case for technicians with some duct cleaning companies - and it was important to me to make sure that the person touching our furnace was licensed to clean and service it, as we just had the furnace installed in January of this year and didn't want to void our manufacturer's warranty by having an unlicensed technician clean it.
It's been a few days since the cleaning of the ducts, and the air in our home is clean. It seems that less dust accumulates between vacuuming and dusting, and drying our clothes takes *far* less time than it used to. I am very pleased with the service - not only with the outcome, but with the incredibly professional and thorough way in which it was rendered. I give Capps Duct Cleaning my highest recommendation.
- Company Response
Thank you so much for this great review. We have been in business since Oct 1998 and you the customers have made is what we are today!