Capps Duct Cleaning Services

Duct Cleaning
North York ON M2J 1Z4
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98%

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Reviews by rating (past 12 months)

Reviews for Capps Duct Cleaning Services

Average customer rating:
9.9 10 (505 reviews)

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Tiaz
Tiaz
0 reviews Toronto, ON
10/10

Great Company

Friendly and professional. They showed up on time and finished the work quickly. They were also answered some of my questions and provided useful tips to extend the life of the furnace.

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Company Response

Thank you Tiaz for writing a review here on Homestars. I will let the guys know that you happy with our service. We will look forward to hearing from you in the future when needed for service. Have a great weekend! Kathe M

Catheryne
Catheryne
4 reviews Toronto, ON
10/10

duct, dryer vent cleaning and bird nest removal

A job well done! The crew paid attention to all details of our homes and left our properties in a clean state. Prior to commencing their work, Paul explained the process and all questions were answered. Good communication skills. There was also no rush in completing the job. I was totally satisfied and I would not hesitate to hire them again. I would recommend this company to anyone who needs their ducts cleaned.

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Company Response

Catheryne,
Thank you so much for writing a review on Homestars in regards to your recent duct cleaning service. Thank you for pointing out how Paul explains and answers any questions that you may have. Both Paul and Joe want you to feel comfortable with them in your home and want you to be happy with the completed service. Thank you for the recommendation we greatly appreciate it. Regards, Kathe M

Rav
Rav
1 review Toronto, ON
10/10

Fantastic

Paul and crew are amazing, very rarely do you get the owner to come out and do/inspect the work done. They were quick but thorough, explaining everything they were doing along the way. I would recommend them in a heart beat.

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Company Response

Rav, Thank you so much for all the kind words and for the recommendation. I will let the guys know that you were happy with the service. We will look forward in the future to hearing from you for service. All the best Kathe M

p.a.w C.
p.a.w C.
3 reviews Toronto, ON
10/10

Duct cleaning after renovation

We hire Capps duct cleaning after we finish every build or renovation. They have been doing our work for the past 5 years. They are always come on the day they book and time. They are very professional and careful on our projects, to make sure things are protected while there working. It’s always a pleasure working with them and would recommend them to anyone. We give out there name to all our past customers. Thanks Paul Wilson ( owner P.A.W Construction Ltd.

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Company Response

Paul, Thank you so much for the taking the time to leave us a review. Thank you for the recommendations we really appreciate it. Paul it has been our pleasure to be able to help you out when needed. Look forward to doing work for you in the future. I will be sure to let the guys know you are happy with the service. Best Regards, Kathe M

Bernard in Toronto
Bernard in Toronto
0 reviews Toronto, ON
10/10

Duct Cleaning

Top quality work. We could feel the difference after their work. Very attentive customer service all throughout. They were very helpful in explaining their entire process. I highly recommend Capps.

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Company Response

Bernard, Thank you so much for writing a review regarding your experience with Capps. Bernard we appreciate the kind words and for pointing out how you can feel the difference within your home after the cleaning. Please do not hesitate to give us a call when needed in the future. A huge thanks for the recommendation. Have a great weekend! Kathe M

Janeth in Mississauga
Janeth in Mississauga
1 review Mississauga, ON
10/10

Duct cleaning in Mississauga

Great service, Jeff explained details and left a reminder at the furnace so in 2 or 3 years we get the service again. They spent around 1:30 hours and covered all vents.

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Company Response

Janeth, Thank you so much for taking the time to leave us a review here on Homestars. I will be sure to let the guys know you were pleased.
Regards, Kathe M.

Tom Rosiewich in Brampton
Tom Rosiewich in Brampton
0 reviews Brampton, ON
10/10

Household Duct Cleaning

Called Capps and Kathe was super helpful to organize the visit. Paul and Joe came to our house and did a great job of cleaning our ducts. They were informative and professional. Very thorough job. Thanks so much!!!

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Company Response

Tom, thank you so much for taking the time to write us a review. Paul, Joe and I appreciate the compliments on our work and service. We truly enjoy our jobs. Tom, please do not hesitate to call us again in the future when needed. Have a fantastic long weekend! Regards, Kathe M

Liz
Liz
3 reviews Toronto, ON
10/10

On time, flexible and professional

We've been using Capps for 6 years since we bought a rental property and have been using them ever since. They are always on time (or early!), flexible - and very understanding- when I've had to reschedule due to work issues, thorough and professional on the job. They are careful with the furniture and other personal belongings and glad to give advice about HVAC care and maintenance that I can do myself. They are also very friendly and obviously love their work. I've referred them to anyone who would listen (why wait for them to ask?) and when we found out that they have contracts in the Peterborough area too... we now call them for our home as well.

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Company Response

Liz, Thank you so much for all of the wonderful, kind words written in your detailed review. I will be sure to pass along to both Paul and Joe how pleased you were with the service. Liz we appreciate your loyalty and your recommendations to Capps. Please do not to hesitate to call us in the future when needed.
Have a great long weekend and be safe. All the best Kathe M

Frank from Vaughan
Frank from Vaughan
4 reviews Richmond Hill, ON
10/10

Condo duct cleaning.

It was a pleasure to have these two guys in my home. They new what they were doing, they were respectful of home and they were very quick and efficient.

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Company Response

Thank you Frank, for all of the great things you wrote about the guys during your duct cleaning service. Paul and Joe really do take pride in all of the work they do. We will look forward to hearing from you in the future when needed for service. Best Regards, Kathe M

sherry in Brampton
sherry in Brampton
0 reviews Brampton, ON
10/10

duct cleaning

Paul and Joe were excellent. very professional and very efficient. On time and did an excellent job. charged exactly what was quoted no surprises. great company would recommend them to everyone. great job will use their services again for sure.

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Company Response

Thank you so much Sherry, for writing us a review here on Homestars. I will be sure to let the guys know how happy you are with the service you received. Thank you for the recommendation we really appreciate it. Sherry we will look forward to hearing from you in the future when needed.
All the best, Kathe M

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Capps Duct Cleaning Services

CUSTOMER TIP: Did you know that any technician that enters your home (in Ontario) to provide a furnace cleaning MUST have at least a G3 gas fitters certificate authorized by the TSSA. Don't be fooled by any other certifications acquired through associations other than TSSA. These certificates can normally be acquired quickly without a regulatory body. Remember to ask your technician for an original copy of their Ontario Certificate Of Qualification before beginning work in your home. Safety First....

****WE DO NOT USE TELEMARKETERS. PLEASE DO NOT BE FOOLED BY TELEMARKETERS CALLING AND SAYING THEY ARE US.*****

What about Capps:
We have been in business since the 1990's and we are family owned and operated. Our Owners are hands on employees with valid TSSA certification and all of our staff have been well trained to the highest standards for our customers. No partial jobs, no short cuts we do every home as if it was our children and grandchildren living in your environment.

***HIRE THE EXPERIENCED AND GET THE RESULTS YOU EXPECT***

What to look for when hiring a Duct Cleaning Company
- Not all Duct Cleaners are created equal.
Make sure the company coming to your home are professional, well trained and properly certified to complete all the work.
We have all heard the horror stories either from friends, neighbors, family member and customers or have seen the news related stories on Television of those "Duct Cleaners" who do not take pride in their work or are out to make a fast buck from the non-suspecting public. We at Capps face this situation almost every day when we hear from dissatisfied people who have had the ducts unsatisfactorily cleaned by one of these outfits. We are often called upon to redo residential homes and business's that were not done right the first time.
Your first clue you are hiring the wrong company should be the price they quote you. This old adage applies "you get what you pay for". In this day and age with the cost of having experienced and professional staff, the cost of fuel, insurance and related operating costs, how can anyone clean your home and do it right the first time for less than $249.00. The answer is, they don't have the experienced and properly trained/certified people, the right and well maintained equipment and don't take the time to do the job properly. In fact a lot of individuals just don't know the proper procedures. Also, just because they say they are members of an association does not make them a professional at what they do. Another point is they low ball you only to get their foot in the door. Some firms even have two services, one for partial cleaning and one to clean everything, usually it turns out to be everything when they show up. This amazes us, how can you just clean part of your system, it is like washing you feet and putting dirty socks back on.
These points are very important as this is your home, where you and your families spend a good portion of your life. Therefore, the Environment you live and breath in should be a major concern for you.
If you have had your ducts cleaned recently or in the past year or two here are some points to consider:
- Did the Technician present you with proper certification and take the time to walk you through the process either before or after the job. Some sort of Inspection should be done with you to keep you in the loop and confirm in your mind the job was done right.
- when duct cleaning is complete walk around taping duct work in certain places (our staff will do this with you), and if you hear stuff jumping around inside, the job was not done right.
-it's a new home it should be clean. Really, it would amaze you to see the undesirable things we consistently pull out of the ducting in new homes. Even those that say the ducts have been cleaned.

Our services included the cleaning of your entire ducting system from supplies to cold air returns, we go to every vent in the house with our air supply and vacuum to make sure that each run of ducting is cleaned thoroughly, starting on the top floor, working our way down into the basement. We actually send our air hose down every set of ducts in your home to make sure it is cleaned thorough, "no quick blow and go" is done by our staff. In addition a full furnace compartment cleaning will be done, which includes blowing out the compartment itself along with the fan area and upon completion a disinfectant /sanitizer http://www.benefect.com/US_benefect/US_products_disinfectants.php will be added to the duct work to help prevent any future possibility of any bacteria or mold in the duct work.

There are no hidden costs or hook up fees with use. The only thing extra is the tax which the government wants use to collect for them.

Do we have additional services you can pay for while we are there? Yes, if the filter(s) need replacing we will tell you. You can buy from us or pick one up at your favourite home supply. If you chose to buy one elsewhere we will clean the existing one for you.

Other services available that are not typically part of the Duct Cleaning System Cleaning, at addition cost, are the Dryer Venting and the Cleaning of the Air Conditioning Evaporator and Condenser units. These can be done at another time but the pricing is greatly reduced if you chose to have them done at the same time as the duct cleaning.

Included in every service: FREE air flow optimization! & FREE humidifier inspection

We also install Hepa Filtering Systems and Humidifiers, and these have to be specifically quoted based on the individual home requirements.

At Capps our work is done with satisfaction guaranteed! If for any reason (within 30 days) you are unsatisfied with the work done, we will return and do it again at no charge to you.

***PLEASE NOTE: WE DO NOT USE TELEMARKETERS, sub-contractors or call people for business. Our business booms on our reputation and word of mouth alone. Don't be fooled by telemarketers calling and saying they are us. The only way we will call you is if you have asked us to.***

CATEGORIES
Duct Cleaning
PRODUCTS
Hepa Filter Systems Humidifier Systems Ultraviolet Air Purifiers Thermostats
SERVICES
Commercial, Residential Industrial Duct Cleaning * Furnace Cleaning * Residential & Commercial Dryer Vent Cleaning and solutions * Installation of Humidifiers / HRV systems / Hepa Filter Systems Ultraviolet Air Purifier / Thermostats * Commercial & Industrial Overhead Cleaning * Bird And Nest Removal * See our website for other services provided!
BRANDS
All products sold are major brand names!
SPECIALITIES
Residential/Commercial/Industrial Duct Cleaning. Cottages, Condos, High Rises, and all types of exhausting systems.
WEBSITE
http://www.cappsductcleaningservices.com
YEAR ESTABLISHED
19
NUMBER OF EMPLOYEES
4
RETURN POLICY
**100% CUSTOMER SATISFACTION GUARANTEED**
PAYMENT METHOD
Chq, Cash, Visa, Master Card, E-Transfer
LICENSES
TSSA - Techincal Standards and Safety Authority
MEMBERSHIPS
National Duct Cleaning Association
LIABILITY INSURANCE
Yes
DIPLOMAS
Ing Insurance Company of Canada
WORKERS COMPENSATION
Yes
BONDED
Yes
WARRANTY TERMS
100% SATISFACTION GUARANTEED SO, HIRE THE EXPERIENCED AND GET THE RESULTS YOU EXPECT!
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