We have had no end of headaches choosing the finishes for our condo. For every option we were literally ""nickel and dimed"" to death. We ended up taking delivery with half the floors uninstalled due to the exorbitant cost of changing from one selection of engineered wood to another material of the same make. We were not consulted at all about where to install for example outlets, and when we said that we wanted them somewhere else, we had to pay $209 each to change the plans on paper. The complaints to on and on!!! Unless you are willing to accept everything ""standard"", get all desired ""changes"" in writing when you buy.
This is an update and upgrade of my previous review from January 2007. Many of the problems with the condo have been resolved now. Both Customer Service and Property Management have been very co-operative in allowing us to finish our unit as we desire, even though final closing has not yet occurred.