We just replaced all our windows meaning the shutters Eric provided to us in the past needed to be replaced. Without hesitation we picked up the phone and called Eric to help us. He was at our house within days at a convenient time to us providing us with thoughts and ideas and showing samples. He made himself very available to us afterwards to answer questions and came back again with more samples. Price and service can not be beat by anyone else. Without hesitation I recommend Eric and Canadian Superbilt for california shutters or Hunter Douglas products.