I had 11 new windows and 1 new door installed. At the beginning, worked with Jason Lyons who was the sales representative. He walked me through the selection, pricing, installation and maintenance process. Had an excellent experience with him which made me comfortable moving forward. If I ever had a question or needed to make an adjustment it was easy to contact Jason and he accommodated my requests promptly. It was great to receive updates from the company indicating when the windows when into production and the delivery date all of which were met. The installation went well with the team cleaning up nicely afterwards. Jason came to inspect the work the next day where minor caulking issues were discovered. He filed a maintenance request and I'm currently awaiting the confirmation for addressing these minor issues. I'll follow up in this review after the repairs are dealt with. All in all, I was very pleased with the experience and would recommend Canadian Choice Windows & Doors.