we are very disappointed in the windows. We initially were replacing 1 30 year old bow window and decided on a bay window based on conversation with the sales rep. We were told over and over how much better the installation would be and that the window would be installed from brick to brick, more glass and much better all around. We bought into what the sales rep was selling and decided to replace 2 more windows. Despite what the sales rep told us the glass is much smaller, frame much bigger. We need to step out our sliding glass door sideways. The bay window Looks like it sits too far in the house, looks ridiculous and has been a conversation pieces all summer amongst our friends, family and neighbors. The sill is half the size it was and can’t install shutters nicely. We have dealt with a dozen contractors and this is our first review ever, that is how disappointed we are. We found them dishonest, over promise, under deliver. We waited for a screen for 2 months, it was to be dropped off everyday for a week, then told they need to remake it for delivery weeks later. When installed showed up he knew nothing about it, when asked he searched truck, there it was all beat up and stained. He had it the whole time, good thing cause they never did remake one.