Kenny (in sales) came over a few days after I called for a quote. He was one of only a few who responded when I called. I've had many roofs done in the past 30 years so I know what to ask, and he had all the correct answers. After reviewing the quotes I received I selected C-Star. Although they weren't the cheapest I felt very comfortable with Kenny, plus they had good reviews while the cheap options had no or bad reviews. Another reason I chose them was that they install with a minimum of 5 nails per tile (I watched while they installed and they do use 5, and sometimes 6).
Due to the wind storm a few weeks ago there was a small delay before they came to do the roof, as they were busy doing repairs for those who lost tiles (a lot did in my area as I observed when I took my daily walk).
They arrived at around 8:30 and finished by 4:00. They did a very professional job and cleaned up everything, including sweeping for nails with a magnet. The roof looks great, the open valleys are straight, and the old bubbled tiles have been taken away, so I'm happy!
- Approximate cost of services:
- $3,700.00
- Company Response
Hi Andy,
We sincerely appreciate your reviews, because it is objective and understanding.
The May wind storm has damaged some many roofs. Some roofs were done by us, and some were not. It all depends where the wind hits. For example, my fence was blown down but my neighbours' fences were ok. We try to help as many customers as possible, and apologize some of them have to wait longer.
We appreciate your trust and support, and will continue to do our best to help our customers.
Sincerely,
C-Star Roofing team