Our old furnace broke down in January 2019 and the next business day Button responded to inspect and possibly fix. Unfornately, the unit was near 25 years old the parts to replace were costly so we decided to purchase a new high efficiency Trane unit with Button.
The next day, the furnace was installed and restored heat to our home. I did have a concern with the boot and Todd came out to the house to ensure it was rectified and we were satisfied. Pictures are of the old boot and replacement.
Thank you, Todd. Would recommend.
- Company Response
We appreciate your feedback and will investigate this matter further to see how we fell short of your expectations. We look forward to the opportunity to meet and make this right.
The Button's Team