We hired Button's to install new central air and water heater in spring 2017, so it was a no brainer to call them when our furnace conked out in mid- December. Of course it was after hours so I anticipated a hefty charge....WRONG, they connected me with Jeff who over the phone after talking about what seemed to have happened was able to talk us through an easy temporary fix ( for free) but with the reminder that furnaces don't heal themselves so I should get it looked at properly the next day. No pressure for me to make appointment or even use them, but of course I knew I would. Called next day and Nick was there that afternoon. Nick like anyone we have had contact with at Button's was polite and honest. He could easily have told us any expensive problem but instead fixed our faulty flame sensor and also reset our frustrating programmable thermostat all for the cost of the serve call. Thanks to all at Button's we are so glad that we found you!
- Approximate cost of services:
- $169.00
- Company Response
Hi Fran,
We are very pleased you chose to call on us once again to sort out your no heat issues. Jeff is very good at his job and gets loads of compliments from our clients. He is a very friendly and honest person who will always tell it like it is in the best interest of the customer whether that means repair or replacement. And like Jeff, Nick always looks out for the customer first and foremost. We hope you call on us again when in need.
Thanks,
The Button's Team