We have been customers of Burl Energy Systems for over fifteen yrs. They installed our furnace and air conditioner and have done the annual regular maintenance work for us.
The new owners Grant and Dale were staff who worked for Rick, and have continued the great customer service. It is a family business with Helen and John, the parents doing reception and sales.
The other service guys we’ve met - Andrew, Jan, Chris and Clayton are professional and thorough.
We recently purchased a replacement fireplace insert from them after checking out four other vendors. When we had an issue with it after installation, we had a response the same day and a return visit to assess and diagnose the problem. Ultimately, it was a part that was faulty and the replacement was done within a few days.
We highly recommend Burl Energy Systems.