Bruce Mac Laren Visionary Landscapes

General Contractors
Newmarket ON L3Y 4P4
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Bruce Mac Laren Visionary Landscapes
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42%

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Reviews for Bruce Mac Laren Visionary Landscapes

Average customer rating:
7.7 10 (7 reviews)

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Anita Allen from Aurora
Anita Allen from Aurora
2 reviews Aurora, ON
8/10

Front porch and walkway

Bruce had excellent design ideas for creating a welcoming entrance to our home. His design has not only increased the curb appeal of our home, it enhanced our enjoyment of a space that hadn't been usable. We love sitting on our front porch! His design and masonry skills are excellent.

Approximate cost of services:
$35,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Elissea Corsianos from Richmond Hill
Elissea Corsianos from Richmond Hill
2 reviews Richmond Hill, ON
10/10

Backyard Landscaping with pool

Bruce and his awesome crew of hard workers were very successful in completing a very difficult project which involved the construction of a water fall, a raised stone patio, a few retaining walls and beautiful custom stone masonry. He is truly gifted for the work that he does and he is worth every penny!!! His employees were all very hardworking, skilled and overall gentlemen!! They became like Family and it was hard saying goodbye when they finished. Thank you Bruce Maclaren for creating our backyard pool oasis... Dream come true!!!!!

Approximate cost of services:
$140,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Nichole from Aurora
Nichole from Aurora
1 review Aurora, ON
10/10

Front yard

Bruce and his team did an amazing job on our property. They built a beautiful retaining wall, walkway and driveway. We have received many compliments, and couldn't be happier with the outcome!

Approximate cost of services:
$30,000.00
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Chris venneri  from Aurora
Chris venneri from Aurora
1 review Aurora, ON
8/10

Waterfall, driveway, stone deck

Bruce Maclaren has a real talent and vision for designing with custom rocks and in our case has built both a beautiful natural looking rock waterfall and has completed a large customized rock deck with exquisite curves and attention to detail. Bruce also redesigned our front porch and driveway. We had several quotes from other potential vendors but none of their design plans came close to what Bruce designed. He has a vision for truly unique landscapes. Bruce will return every phone call and he cares completely about his work and customer service.

Chris and Jackie

Approximate cost of services:
$50,000.00
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Garth Walker from Newmarket
Garth Walker from Newmarket
1 review Newmarket, ON
8/10

Front & Backyard Landscaping

Jennifer and I met with many potential landscapers but none had the artistic ability to use our existing landscape and not overpower it. Great final result. LOTS of compliments from passers by.

Approximate cost of services:
$100,000.00
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Leon from Newmarket
Leon from Newmarket
1 review Newmarket, ON
10/10

BackYard

All I can say is WOW,Bruce MacLaren and visionary landscaping made my backyard in a Oasis of epic proportion.Bruce was on site daily making sure everything went as planned and he even made his workers tear down a wall they spent the day on because it wasn't to his standard where other landscapers would have let it pass.Visionary Landscaping surpassed my expectations in every way ,I would highly recommend Visionary Landscaping for any size of job you are planning ,I have used Bruce for several jobs now and every time he surprises me with outstanding work ,thanks Bruce great job

Approximate cost of services:
$100,000.00
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Len from East Gwillimbury
Len from East Gwillimbury
3 reviews Toronto, ON

First Review

0/10

Landscaping

After interviewing several landscapers in 2006 we hired Visionary Landscapes. By the time we realized we were in for trouble they had torn up too much of our two acre property for someone else to come in and take over. My wife literally project managed the entire job. Workers were lax and came and went at will, deadlines were never met, we suspect money we paid was spent on other projects. This company took on too many big projects and was spread too thin. After the work was finished (a 6-7 month job in 19 months), we spent this summer, 2008, repairing stonework that literally fell apart because of poorly mixed grout and replacing trees and shrubbery that were planted incorrectly. We also had to hire another company to make repairs to the new gunite pool. Bruce Maclaren's intentions and visions are good; however, he doesn't have the business sense or the labour force required to ensure the quality of the finished product. Buyer beware...the pictures are beautiful but the frustration and stress involved in getting to that point is huge. Also, he maintains that he cannot stand behind his warranties because he has no money. We wouldn't use him to make any further repairs after he "fixed" our stone front porch three times and it fell apart yet again.

Approximate cost of services:
$300,000.00
What could this company do to improve their services?
He needs to hire a fulltime project manager, labourers who know how to do the jobs involved and then he needs to stand behind his warranties. He also needs to focus on only one big job at a time.
Any advice to offer fellow homeowners facing a similar project?
Hire someone else!
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Company Response

We have been in business for more than 25 years with countless successful projects and happy clients. It is very regrettable this project did not go as planned. There were numerous issues this client created which interfered with our work and we have taken this as a learning experience to be more adamant about our policies and recommendations when we feel they are essential to the success of the project. It was a difficult decision, but after repeated insurmountable issues we did have to walk away from this job after delivering all the services that were paid for up to that point. It is too bad and we feel that this client is retaliating. Many of the statements in this review are simply not true, we absolutely stand behind our work and have been running a successful pool and landscaping business for many years. We regret this one client feels this way, but we hope they can understand our position and we wish them all the best.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Bruce Mac Laren Visionary Landscapes

Bruce Maclaren started landscaping from an engineering background while teaching high school. He opened his first pool company, York Simcoe Pools in 1979 with the concept of creating an outdoor living area for his customers. In the early 80's, Bruce left teaching and worked with Unilock to develop the methodology ...
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