Not transparent about what the work entailed which resulted in being dramatically overcharged for very sub-par quality work. It was clear the goal was to get the job done as quick and dirty as possible and make as much profit from a young business as possible. Not exactly the type of local business I can support.
We signed on for a main drain redo and some additional lines. The work was quoted at 20K for 3 days with 2 guys steady, which seemed very high (and was). In the end it was 2 days with 2 guys and even at that half of each day was spent NOT here or smoking outside. Important to note as well that the only material involved was 15' or so of plastic pipe and another 25-30' of copper pipe. Also, the quality of work and care taken was pathetic - zip ties to hang all piping, plastic drain covers, nothing hung straight to anything else. These are dishonest people just looking to rake you over the coals - take your hard earned money somewhere else! [from below: "we go above and beyond the industry standard for customer satisfaction."] This couldn't be further from the truth - no efforts have been made of any kind here.
- Company Response
Thank you for your review. This job was taken with the goal being that it be done in a timely manner. All was done as per contract with no complaints until we reached the payment stage. Now all of a sudden nothing was done properly. This customer was looked after properly and we did all that was asked. Customer asked for the job to be done as quickly as possible but now is complaining we overcharged for the amount of time it took to do.??? Instead of paying what he owes he give us this review. All issues he has are related to payment. Thank you very much.