Brick The

Furniture
137 Chrislea Rd Vaughan ON
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61%

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Reviews for Brick The

Average customer rating:
5.8 10 (25 reviews)

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ZAHEER HUSAIN in North York
ZAHEER HUSAIN in North York
1 review Toronto, ON
10/10

BEDROOM SET

I was extremely happy with the level of customer service that I received from Chris today at the Vaughan Bricks Store. He was very patient, knowledgeable and courteous. He made my shopping experience a very memorable one and has helped me made the right choice for my money's worth. His customer service skill is classic and he went above and beyond to make our shopping easy. He was so impactful, that even my 8 years old daughter was impressed. While going home in the car, she said to me, "dad, the guy that helped you at the store was so nice, everyone should be like him". I said to her, there are always that rare person that you will find that can give you their heart to make people happy. Chris should be used as a model employee and when i say that i am saying because i handle customer care at a Financial Institution and i know when people value customers and not treat them like a number. Thank you Chris for an amazing experience and for sure we will come back again to see you. Happy Holidays and best wishes for 2019. Chris got as 10/10 score from me. You were AWESOME!!!!

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bert in Surrey
bert in Surrey
1 review Surrey, BC
3/10

leather chair

I bought a brown leather chair and payed for extended warranty on it The chair tore and cracked and one screw and one bolt fell out. I call to get someone to come look at it no one would call me back. Had to replace it at my cost before 2 years.

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Bill from Calgary
Bill from Calgary
1 review Vaughan, ON
4/10

Sofa

I purchased a Cindy Crawford sofa from the Brick about 2 years ago. I have never purchased any living room furniture which is of inferior quality in over 30 years. The couch is falling apart. The price was ok but the quality of the Cindy Crawford collection is very sub standard. I am surprised that she endorses this furniture. I would not recommend the furniture to anyone who wishes to keep it for more than one year

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Sabrina from Woodbridge
Sabrina from Woodbridge
10 reviews Toronto, ON
2/10

Mattress

I ordered a trump mattress from the brick because the sales person said this was a popular and very good mattress. Well I had the mattress for 8 months and it started to fall apart. I called them to get another one and they gave me the same mattress. If the first one fell apart why wouldn't this one. So they came again to give me a different one. Still not satisfied.

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David Sikkema
David Sikkema
2 reviews Brampton, ON
7/10

Sofa

They have nice stuff, a little pricey, but they had the one we liked.
The service is also quite good, and no harassment. I will go back next time i need something.

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vince123 in woodbridge
vince123 in woodbridge
1 review Woodbridge, ON
8/10

furniture

the service was very good and the delivery was on time nice and frendly people and was a great deal for the bedroom set we got, they set it up fast and safe and they dint make any mess in the house

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Max_smrt in York
Max_smrt in York
4 reviews Toronto, ON
9/10

Purchased leather arm-chair (cindy crawford)

This was our first experience with the Brick (near Dufferin & Dupont), and it was overall very positive. The sales guy didn't rush us or pressure us in any way...we took our time trying many chairs on the sales floor (while my kids played on the massaging recliners!). After we picked the one we wanted, he confirmed it was in stock and told us we'd have it THAT day. I'd say no longer than an hour or two after coming home, we get a call that they are en route to our place. The 2 delivery men were very friendly, and put plastic covers on their shoes so they didn't mess up our new wood floors. Overall, very happy with price and experience.

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Valerie in Acton
Valerie in Acton
1 review Acton, ON
2/10

Appliance Purchase

Purchased 4 appliances for our newly purchased home. Was promised a delivery on January 28, ended up having to get a truck myself to get my appliances as they weren't going to deliver until February 3rd. (Not usually an issue but with kids it is and iss

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Gerry in Acton
Gerry in Acton
1 review Stoney Creek, ON
2/10

Appliances

Purchased 4 appliances for our newly purchased home. Was promised a delivery on January 28, ended up having to get a truck myself to get my appliances as they weren't going to deliver until February 3rd. (Not usually an issue but with kids it is and iss

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Scott Skinner
Scott Skinner
1 review Richmond Hill, ON
8/10

Sofa

My wife and I had a great experience at this Brick so we went back this time to but a sofa. Last time my wife did the talking and got us a great deal on our table, this time I was going to show her what a great deal really was.

We went in and found our "dream" sofa, we sat on it waiting for the staff to find us like they often do...After 15 minutes a sales man went buy I had to flag him down then he brushed me off...

My wife then put me in y place and told me to sit down and went and said her bite to a manager and she came back with 100.00 less then our offer price we had discussed...

GO BRICK.

We have had both our sofa and new dining room set for over 2 years and we are really happy with them

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