I purchased a Calligaris table on sale in October and set a date and time to have it delivered. The day arrived, the hour arrived and I gave them an extra hour of grace but nothing. I called the store and they canceled my delivery by mistake. Fine, could they deliver later on that day? Yes of course was the reply. The time came and still no word. I had to call only to find out that the delivery people had gone home and had my table in the truck with them. I would have to wait for another few days?? So I decided to pick the table up myself but was really concerned that they would also screw up reimbursing the delivery charge. Surprise surprise. Weeks later I reluctantly called again to get them to fix this.
I will never go into this store ever again. Not only were there massive mistakes on their part but I had to try to be very pleasant as they were extremely defensive at any hint of my annoyance. All I wanted to tell them was to LEARN SOME CUSTOMER SERVICE AND SOME ORGANIZATIONAL SKILLS FOR GOODNESS SAKE. I regret all the time I wasted speaking to these people.
- Approximate cost of services:
- $250.00