Bravehart Building and Design

Home Additions
Everything in its’ Place, Beautifully…….
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Reviews for Bravehart Building and Design

Average customer rating:
9.9 10 (137 reviews)

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John Carpino of Newco Stair in Toronto
1 review Toronto, ON

We have been working together with Bravehart Building & Design on numerous projects over last decade and are very proud to be a supplier of theirs. Each job has been well organized and professionally managed. They demand high quality materials and workmanship and we are pleased to provide it.

0 of 1 people found this review helpful.
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John Gilbert from Ajax
1 review Ajax, ON

Ongoing issue with project deficiencies. We had a complete main floor remodel that included the addition of a 5th bedroom on our 2nd floor in the spring/summer of 2014. Since making our final payment to Bravehart, a number of deficiencies have surfaced and have not been addressed.

Most significantly, our new hardwood floors now have huge gaps due to improper duct ventilation and we have not been able to purchase furniture, or enjoy our expensive renovation. Other items include trim that appeared to be painted has the wood bleeding through, throughout the house; trim installed incorrectly around fireplace hearth that now has significant gaps (adhered to floor and not hearth); further flooring issues due to HVAC vents being covered during installation (3 in total) - 2 of these were corrected when duct cleaners identified them and a 3rd was overlooked until heat being trapped underneath the floor caused the floor to gap excessively.

The initial deficiencies were addressed at the end of the job in the late summer of 2014, while our final payment to Bravehart was still being withheld. Additional items popped up in the fall/winter and were brought to the attention of Laura in Jan 2015. These were initially responded to in Jan and reviewed onsite by Bill in late Feb. Items were acknowledged and we were asked to wait until the summer to have everything addressed. Contact was made with Bill on numerous occasions with the last contact from Bill being in August, which indicated “he was crazy busy" but would send someone by the following week. All contact has been ignored since that time.

Based on our experience, once Bravehart is paid, you will never see them again - not a characteristic you want in a contractor.

13 of 13 people found this review helpful.
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Private User
3 reviews Toronto, ON

We hired Bravehart to design and build a one storey addition to our home. Their work is first class! The project was completed on budget and close to on time.
Laura, who deals with the design phase, takes great pride in her work and Bill, who manages the building phase, attends to every detail of the project. He is on the work site virtually daily and supervises all the work of his sub contractors. They themselves were pleasant and competent people to have around one's home!
We are delighted with the finished room and would not hesitate to recommend Bravehart for any building project.
Bravehart demonstrates the best of " hands on" management!

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Company Response

Thanks for the review. We hope your guests enjoy the extra space during the holidays and hope to visit in the new year. We appreciate your recommendation.

Sandra in Beach, Toronto
6 reviews Toronto, ON

This review is for the design phase of our kitchen/family room. We moved into a lovely house six years ago with a terrible, inefficient kitchen and pokey tv room. For six years I've been thinking about how to make this both a functional and beautiful space. I had been unable to come up with any given the odd footprint of the house. I chose Bravehart because I liked the idea of having someone experienced in space design and interior design but what really got my attention was the formal project framework Bravehart applies. With the wish list provided, Laura set out to try and fit in all the things we wanted. My husband and I were starting to think we needed a new list of what we would give up when Laura produced a plan that was pure genius - we didn't need to give up anything! Laura managed to untie the Gordian Knot! Looking forward to the detailed design and build phase!

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Company Response

Thanks for the positive review and description of our services.
Your house was one of the most challenging - and I am happy we are going to give you the beautiful space you deserve, upon permitting and when we start the Construction phase. Thanks for the confidence in our problem solving capabilities.

8 reviews Toronto, ON

We are really pleased with the design and construction of our addition. Bill and Laura are really easy to work with and had our best interests in mind all the way through the project. Even when construction edged into the middle of an ice storm, they were there trying to get everything done before Christmas. The place looks beautiful and all of the finishings (which Laura picked out) work really well and match our style. Thanks team.

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Company Response

It was a pleasure to work with you on this project. We did permit a 3rd floor and front bedroom dormer on the 2nd as well, so perhaps in a year or so we will be working together again! Have a very Merry Christmas.

Paolo from Marvel Mechanical
1 review Caledon, ON

Bravehart Building is a well organized company that looks at every detail from Design through Permit Planning and Construction.. I enjoy doing the plumbing with such a wonderful team of individuals. If you are looking for a designer and builder to get the job done right there is no need to look any further they are the perfect choice! You won't be disappointed.

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Company Response

Thanks for your comments. We are happy to be working with a great, supportive team of clients and licensed sub-trades - who all have their proper insurance and business licenses as well.

Alicia D'Avino from Toronto
2 reviews Toronto, ON

I worked with Laura Pollard of Bravehart Design to create plans to renovate my home. We had very specific requirements that required a great deal of creativity and customization in order to achieve. Laura had very innovative ideas that were well balanced with maintaining a focus on practicality. I truly enjoyed my experience working with her and am very pleased with the outcome.

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Company Response

Thanks for the great comments. Looking forward to our further work together - building your dream.

Valerie Thompson-Persaud from Toronto
1 review Toronto, ON

We have been extremely satisfied with Braveheart Building. Throughout the design phase of our project, Laura and her team have provided us with comprehensive drawings that show all relevant information, including dimensions for furniture and cabinetry, keeping in mind traffic flow and functionality. Braveheart has a firm understanding of both the design and the structural aspects of renovations, including complicated wall removals, and they made the permit process smooth and timely. We appreciate Laura's attention to detail and especially her prompt responses to any questions or concerns that we have. We would absolutely recommend Braveheart Building for design and renovation.

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Company Response

Thanks for your review and looking forward to the finished product!

Linda from Pickering
1 review Pickering, ON

I am so happy we chose Laura to create at design plan for our home renovation. Laura has been wonderful at converting our desires into an amazing plan. We look forward to the next phase working with Bravehart Building on the construction phase of our project.

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Company Response

Your project will be exciting to co-create - from Planning through to final Construction. Thanks for your continued support! It is appreciated. Know your final result will be beautiful.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Bravehart Building and Design

You have a vision…. a special dream home inside your mind……

You need a partner to help you translate that vision into a building plan, permits and to action construction, financial management, interior finishings and relaxing exterior 'rooms’.

Bravehart Building & Design is that partner, with a clear step-by-step, proven process to planning, ensuring everything ends up in just the right place.

Our process is fully comprehensive, walks you through every detail until final permit plans are issued and your construction budget / schedule / plan is in action, through to the end of the build.

Our firm is different from others as our Designer is also a Project Manager and our Construction Manager has an Engineering background.

No other firm offering Major Home Transformations and New Builds combines these talents, comprehensive approach; and the dedication of a “partner team”.

Our services are turn-key. Our process takes the error out of planning. Our commitment is to one client at a time, during the construction of your project.

The end result is a detailed, custom home you will love to live in for its practicality, beauty, openness, balance, light and connection to outdoor living.

Home Additions, Design/Build, and Design/Project Management
- Design/Build- General Contractor- New Home Builder - Major Projects- Construction- Structural Engineering - Architecture- Interior Design- Space Planning- Outdoor Rooms - Additions- Kitchens- Whole Home Renovations
Transitional, Modern, Traditional
Clean, open spaces. Bringing nature indoors
Metro License #T85-3952083
NKBA- National Kitchen & Bath Association; www.NKBA.comCARAHS (Canadian Association of Renovators
Manufacturers, and Workmanship
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