Contracted Brant Electric to install some lights in an unfinished basement laundry room. They did some good work on the electrical side (it was VERY expensive - $756 for 3 lights and a new outlet for the freezer), but the thing that really annoyed me is they dented our brand new dryer in 4 places... it is not fixable. Rather than use our dryer as a step, they should have moved it and used their ladder. I complained and the owner said they would call the manufacturer to see if they can fix it. There was no follow up. They did not offer to discount their services. Now, every time I enter the laundry room, I'm upset over the condition of our "new" laundry machines, where the defects are now brightly lit.
Brant Electric couldn't give me an estimate and said they would bill me when the job was completed. I used them because they were very familiar with the condo I lived in. They ended up charging $1,200 and when I asked for an itemized bill, they refused to give me one. I asked why my bill was the same as another condo owner's in same complex and they said they had based my bill on her bill. I said I hadn't had nearly as much done, and would write a letter of complaint to the Condo Management if they didn't itemize and revise the bill. They did revise the bill but refused to itemize it. They also put an outlet in too far out from the wall, so when I had the wall tiled, the outlet projected out. I was very unhappy with the company's manner of handling my upgrade and would not recommend them to anyone.
Stay away from these guys! Especially when they charge you by the hour!
They bleed you dry! Very unethical company and terrible customer service!
They had to go back to get the tools they forgot to bring with them in the firlst place. But they want you to pay for that time as well!! If you complain about their inflated bill they say you dont want to pay the bill and call you "a cheap sob"! That is how stellar their customer service is!