Brannan's Appliance Repair Ltd.

Our dishwasher was not cleaning our dishes, particularly in the top rack. Everytime I went to unload it, the dishes had dried crusted food on them. I left messages for a few of the appliance repair companies in the area. Some NEVER even called me back. Steve called me back within a half hour and was there the next day. We paid exactly what he had quoted and gave us tips on how to get cleaner dishes and how to make better use of our dishwasher. He explained WHY it hadn't been working too, so we know how to avoid the problem in the future. It has worked perfectly since he was here, and I will definitely call him again when necessary and will recommend him to anyone who is ever looking for someone. He was also super friendly, on time and fast!!! Thanks Steve!

I was so impressed that Mr. Brannon returned my call so quickly and assured me over the phone that my problem wasn't urgent, but he did make an appointment for two days later. This is the gentlemen who used to appear on CBC Radio giving appliance repair tips. I never thought he would have time for me, but luckily for me he did, and did an excellent job.

Steve was great. I left a message requesting his services for fixing my dryer. He called me back within the hour. In that call, we discussed the issues with my dryer and he gave me a range of the cost to repair. He arrived on time for the appointment and was thoughtful and quite fast in getting the job done. The cost for the repair was well within the range we had discussed.
I would most certainly call him again for other appliance reapairs.

I first contacted Brannan's Appliance Repair in April 2011 when my dryer stopped producing heat. It turns out the dryer had a resettable fuse that had tripped. Not only did Steve quickly fix the problem he also showed me how to fix it myself in the future.

I contacted him again in June 2011 when the dryer stopped working altogether. Again he quickly figured out the issue (broken door lock mechanism) and rigged up something to make the dryer work while we waited for the replacement parts to arrive.

In both cases my phone calls were answered promptly and Steve was on time for every appointment. He is friendly and knowledgeable and I have already recommended him to a few friends.

Very happy with Steve's service. He came when he said he would; was polite and knowledgeable; quickly diagnosed the problem and set to work immediately. He also ran my washer through a cycle to make sure it was okay too AND he removed a blockage from my AC drain.

Steve provide some great advice over the telephone to help diagnose the problem and assist in getting a dishwasher leak under control. Once the problem was diagnosed, he showed up in a day to correct the problem and the diswasher works as well as ever.

Customer service at it's best. Leave a message on his answering machine and he gets back within an hour.

Steve is excellent. He knows his stuff. He gets down to business right away, answers your questions, and when he leaves you feel confident that you've paid for excellent service. No more 'repair man buyers regret'. As a bonus, you'll keep another repairable appliance out of a landfill. I have recommended Steve without hesitation to many friends in need of appliance repairs. Do yourself a favour - call Steve first. You'll never call anyone else. To be specific, Steve quickly assessed and repaired my washing machine, arriving at the begining of the slated time window. Two years later, he had my dishwasher apart in minutes and the problem fixed. He let me try it out for a few loads, to ensure it worked properly. It ran perfectly again! He told me the miminum expected cost and the potential range prior to arrival, if repairable or not. Very reasonable, reliable, and thorough service.

We had a significant amount of loud grinding noises coming from our KitcheAid dishwasher. Steve was able to arrange to come over within 2 days, assess the problem and repair the dishwaser with 30 minutes.

Our Dishwasher was leaking and spilling out onto the floor. I called Steve and left a message. He called back in under 10 minutes. After I explained the issue, he recommended that we load the dishes differently (ie not put large rounded items near the front). Problem solved. Cost $0.00.

Thanks Steve - much appreciated!

A few days before Christmas my dishwasher started to make a horrible grinding noise.
I called a local repairman who told me over the phone that I likely needed a new dishwasher due to the cost of the repair and would not come to my home to diagnose.
I contacted Steve Brannan after reading poitive reviews on the Home Stars website and he was able to come to my home the next day.
He quickly diagnosed that I would need a new pump and motor, but did take apart the dishwasher to confirm, and to show me. He was clear about the fact that it would be an expensive repair, and that many people would choose to replace. He also was able to tell me it was ok to continue to use the washer without hurting it further (remember, this was a couple of days before Christmas and I was having multiple days of dinner company!)
After considering the options, my husband and I did decide to repair the dishwasher rather than replace it for a number of reasons.
Steve was able to replace the pump and motor right after the holidays.

I appreciate the fact that Steve came to my home to diagnose the problem, letting me make my own decision rather than dismissing my call like the other repairman. He was upfront with the problem and the solutions. He is a very pleasant man, and I was very comfortable dealing with him.

Should I ever need an appliance repair in the future I would call Steve Brannan. I would not hesitate to refer him to others.