Brad is a slick talking snake oil salesman that is dishonest and out to make a buck at any and all costs to you. I would highly recommend you look elsewhere for your junk removal needs. And I would get a written contract and a receipt. I didn't do either with Brad and it cost me dearly when he caused a substantial fine from my Strata council and he accepted no responsibility. He had been paid so he was no longer concerned about my needs. A very unreliable business man and person.