We originally went shopping for a hottub, we went to quite a few different places in the city, but we eventually went to check out a Hydropool at a recommendation of one of our friends. That's what brought us to Bonavista Pools; and we're so glad we did.
Rob Irvine, the Sales Manager that helped us out, did an exceptional job of helping us find the perfect hottub for us. We found him to be honest, knowledgeable, trustworthy, and an all-around-nice-guy that really cared about us and our purchase. He answered all of our questions, and made us feel like we made the best decision possible when it came to us buying a $15K hottub.
Rob organized a flawless removal of our old hottub and installation of our new hottub, and then came by a few days later to walk us through how to use it - all of which were things we said that we wanted that Rob certainly delivered on.
We love our new hottub, and use it several times a day! A BIG thanks to Rob and the delivery guys for doing such a fantastic job from start-to-finish. We still plan on visiting Rob (for chemicals, products, and chats about the hottub), and when the time comes for a new hottub, we won't go anywhere else besides Bonavista Pools.
Thanks again Rob for going above and beyond in every sense! We truly appreciate it!
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- Company Response
Thanks for your positive feedback Andre. We're so glad we could be of service and feel very lucky to have Rob on our team taking such good care of clients like you. Warm wishes for many happy soaks in your new hot tub!