UPDATED from previous "Not so beautiful bathroom - beware"
Lots of promises, little follow through when things go wrong. Bathroom Reno from 2015 had many issues that were promised multiple times to be fixed but are still not.
Pictures demonstrate ongoing issues that Brian promised multiplied times would be fixed but remain unfixed. Cracking ceiling, loose caulking, leaking into basement, a barn door too short for opening so you can see in even when door is closed.
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Update - Jan. 21, 2018
Brian did come to the house and look at the issues that were outstanding. He promised to have his crew out to repair the issues.
The door is now wider than the opening ensuring privacy.
The vent pipe was replaced to allow for proper ventilation as the previous one was creating the damage to the ceiling. The drywall was fixed and painted.
The caulking was renewed which will hopefully permanently fix the leaking issue. We will keep an eye on it.
We appreciate Brian's visit to the home and response by sending his crew to fix these issues.
- Approximate cost of services:
- $23,000.00
- Company Response
Sorry to hear about this. I was unaware of any outstanding issues and the last email I got (September 2017) everything was fine, otherwise I would have followed up. I have since this posting, visited your parents bathroom and will fix the 3 items that need attention. These 3 items will only take about hour or so to fix. We contacted you today to fix this, but unfortunately your parents were not available, but we will try again. Thank you for the opportunity to correct this.
Brian Mildren
Beautiful Bathrooms and Kitchens