I called Richard at Beam Superstore and he was able to talk me through a new central vacuum purchase over the phone. I had researched the products on the Beam website, and Richard guided me to the right unit for my needs. The installation was scheduled at my convenience and performed on-time, and professionally. My existing issues with my system were resolved, a new outlet installed, and the new system was in place before I knew it! A top notch job, by top notch professionals using top notch equipment...does it get any better? Yes, the price was excellent!!!