Our experience at Bath Emporium was excellent. Having not purchased bathroom fixtures/taps for quite some time, the choices were quite overwhelming. We dealt primarily with Jasmeet - she was very knowledgeable and incredibly patient with us as we figured out our choices. She helped us with all of our items - bathtub/toilet/shower and tub faucet and vanity sinks and faucets. She was very knowledgeable and helpful on all products. In addition to having lots of choices, they were also very competitive from a price perspective.
In addition to our sales experience. the after sales support was tremendous. We had a few issues that were both product related and contractor related - where there were product issues, both Kim and Jasmeet were very very helpful in terms of getting replacement product in an expedited fashion......we also experienced an issue where our plumber was on site to install our faucets, but one of the faucets had a defect - Kim offered to not only get a replacement but also offered to have their plumber come and replace it after they received it - incredible customer service!
I would highly recommend Bath Emporium for all these reasons and in particular Jasmeet and Kim!
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