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Reviews for Renovation Experts / Basement Experts

Average customer rating:
9.5 10 (40 reviews)

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Yuri Sokolovski
3 reviews Vaughan, ON
8/10

7 years ago Stan and his team did an exceptional job extending our living space by completely renovating our basement. So when we decided that we need to renovate our kitchen we considered Stan's team as our first candidate to do the job. Stan provided us with a competitive quote and helped us with ordering the kitchen at Ikea. He scheduled the project for the time that was (mostly) convenient for us, in the middle of the summer when kids were at overnight camps. Stan assigned a project manager, David, to coordinate the trades and materials and make sure that the work proceeded smoothly and on time.

Kitchen renovation is a complex project with many possible pitfalls on the way (actually turned out quite a bit more tricky than the basement reno). Stan and David have managed those well, being responsive to our requests and in the end of the day we really like our new kitchen and consider the project as success.

There were two things that could be done better:

1. The initial project plan must include time for backsplash manufacturing, which in our case took almost two weeks. As a result the whole project took much longer than expected. We could have prepared better if we knew that we would need to live 6 weeks without a kitchen.

2. Better requirements gathering from the clients to avoid rework (which sometimes can be still unavoidable). This will also make the project more cost-efficient and customers happier in the end of the day :).

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Company Response

The resulting kitchen reno looks great and functions well. I believe we exceeded our customers' expectations in those regards. However there were a couple of bumps in the road which resulted in a total of 2 weeks delay ( took 6 weeks vs. the original 4 weeks planned).
So thanks to Yuri for the constructive feedback & enjoy your spiffy new kitchen!

The1st5tar in Richmond Hill
1 review Richmond Hill, ON
10/10

Our goal was to finish our basement so that it was truly an extension of our living space and that the family would truly enjoy. Stan and his team were fantastic.
Our first challenge was finalizing a design (each contractor brought their own ideas, so it was impossible to compare such differing quotes), so Stan referred us to a designer. With a finalized design, Stan's help through that process, as well as his very detailed quote, we were very comfortable choosing Stan as our contractor.
Throughout the process, there was continuous communication--it was always easy to reach Stan by phone, text, or email--so we could work through the numerous decisions and problem-solving that are inherent in any major renovation. We were so pleased with Stan and his team's solution-focused approach to ensure that all the details were well taken care of, which included coming up with many creative solutions. We loved the attention to detail.
At the end of the process, we did not have any regrets in working with Stan and his team, and have gladly referred him to several other friends and neighbours, all of whom have been very pleased with their renovation experiences with Stan.
Thank you Stan and team!

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Company Response

It was a pleasure completing this very stylish and functional basement for Karen and Craig.
The designer Lisa from Koffeetree Designs included some really impressive design features that made the finished product special. Enjoy the basement guys!
PS Craig should really work on his pool game- easiest 10 bucks I've made...

Natasha
1 review Richmond Hill, ON
10/10

Our house required complete overhaul. This year we decided to start with the second floor and Stan and his team did a great job! When we go upstairs it's like as if we are walking into a completely different house. Looking forward to working with Stan again to complete the rest of our house!

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Company Response

Natasha and Alex had a vision of what they wanted the updated second floor to look like, and I am happy to report that we were able to turn their vision into reality!
Stan B

Rick
2 reviews Richmond Hill, ON
10/10

Stan and his team worked on our kitchen reno 3 years ago and we were so pleased with the work we chose them again for our master bathroom reno. Stan and his team were professional and accommodating from the start. Stan took the time to understand what we wanted and then used his many years of experience to offer suggestions on how we can improve what we envisioned. The quality of work was impeccable from the heated floors to the glass enclosed shower stall to the custom built vanity. Stan and his team were true to their word and always showed up on time.

We would not hesitate to have Stan and his team work on our next renovation.

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Company Response

The customer's ensuite bathroom was transformed from "basic builder" to contemporary upscale spa.
Customer's choice of tile, vanity style and freestanding tub all tone in nicely to create an bright airy stylish yet functional look.
It was a pleasure creating this renovated ensuite bathroom for Pina and Rick!

clarke1999
1 review Aurora, ON
10/10

We recently did a large-scale home renovation with Renovation Experts. The scope of work was very large: finished basement; over haul of main floor including movement of walls, removal of popcorn ceilings, installation of pot-lights, and installation of a brand new kitchen; new upstairs bathroom; hardwood flooring and painting throughout the house. During this renovation, we chose to live in our home. We found Stan and his team to very considerate of our comfort by keeping the work space safe and tidy, and by planning the work to minimize disruption.

As for quality of work, we are extremely pleased. Stan has hired a team of contractors that clearly have a tremendous amount of pride in their work. The workmanship is excellent, and there was no concern with correcting things that were not exactly to our liking. Everybody who came to work at our home seemed very focused on our happiness and on producing a great end result.

Lastly, I would be remiss if I did not comment on Stan Boigon, the owner of Renovation Experts. Stan managed the project according to budget and time. He was very patient with our questions, and given his breadth of experience, was able to assist us with finalizing our choices along the way. Stan was also very accessible, and prompt with returning calls and emails.

Overall, this renovation was a very positive experience for our family. We interviewed many companies before offering the work to Renovation Experts. We entered into the project feeling apprehensive as we had heard many horror stories from friends who had experienced difficulties with contractors. These fears quickly subsided when it became apparent how professional the company was. We feel extremely fortunate that we chose Renovation Experts.

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Company Response

This whole house renovation came out beautifully. It's very satisfying to hear how happy the clients are with our work, the team, the process and the final result!
Stan

J H.
6 reviews Toronto, ON
10/10

Stan Boigon of Renovation Experts project managed our project. Like all projects of this size there were a few tense moments. However Stan worked with us and we managed to work our way through to the next milestone. Stan was very helpful in guiding us through many choices we had to make with regards to flooring, tiles, paint selection etc. We are very happy with our renovated house and are enjoying it. All our friends love our house.

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Company Response

It was a pleasure working with these clients and I'm happy that our team was able to meet, and in many of the new spaces exceed, the homeowners' expectations!

Chi in Markham
3 reviews Markham, ON
8/10

We met with 6 basement contractors before deciding upon Stan and Basement Experts because of his personable nature and his ability to understand our vision for our basement renovation. He took our design ideas and offered suggestions, many of which we wouldn't have thought of ourselves. Basement Experts also offers a 2-year warranty, so they were able to address a couple of issues like squeaky floor panels.

Our basement was completed in October of last year, and 10 months later, we are happy to report that we still love it! Guests always compliment us on the quality and professional appearance. Materials were top notch, and we were especially happy Stan was able to raise most of the vents to achieve a higher ceiling for our basement. During construction, the crew was nice to communicate with and clean-up at the end of the day was great.

Having said all that, we were quite stressed toward the end of the project. We were expecting a child, and while the bulk of the work was completed several weeks later than expected, there were lingering issues (electrical inspections) that pushed the final completion date. Luckily, everything was done a week before baby arrived!

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Company Response

A great basement renovation; we enjoyed working with you both to achieve your vision for your new basement spaces. Unforeseen issues can sometimes arise during renovations unfortunately, but our goal is to make sure our clients are completely satisfied at the end of their project. We are so glad you are enjoying your lovely new basement with your newest bundle of joy!

Krista/Warren
1 review Aurora, ON
10/10

Full basement Reno with 1/2 bath and built in shelving unit. Ducting was moved and closet was added last minute with a problem. The guys did fabulous work we couldn't have been more pleased with how it turned out. We have had some small issues but they were taken care of right away. Highly recommend Stan and his crew!

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Company Response

Thank you! A great basement renovation - we really enjoyed completing this project with you! Sometimes unforeseen things can pop-up in (or after) a renovation, however our goal is client satisfaction, and we will take whatever action required to achieve that goal. We hope you enjoy your new basement spaces for many years to come, Krista!

Nicholas Ferrar from Vaughan
1 review Vaughan, ON
10/10

We used Basement Experts for our basement renovation from start to finish in 2013. We had a very tight timeline as we were expecting our second child very soon, and the company worked really hard to be finished by the time we needed them to be done. Stan was very friendly and had plenty of suggestions for us to make the most of our space, and Ed and all the crew worked very hard and provided great quality work. Would definitely use them for any future work we might do on our house.

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Company Response

This was a great basement project, and the Basement Experts crew had a wonderful time working with you both to have everything ready before your little one was scheduled to arrive. We are always happy to provide experienced suggestions and practical advice to help achieve the vision our Clients have of their living spaces. We are so glad you are enjoying your new basement, and we look forward to working with you both again in the future!

Carol Kroft & Steve Zarnett from Toronto
1 review Toronto, ON
10/10

We are extremely pleased with our kitchen renovation. Stan was very friendly and professional. His price was competitive with other quotes we received All the individual workmen that he used were excellent at their craft. We would highly recommend him and would gladly use him again on any future pojects

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Company Response

A wonderful kitchen project, and we enjoyed working with you both to create a functional and beautiful kitchen for your home. Most of our technicians and tradesmen have worked with us for many years, and we take pride in their skill and professionalism that provides our clients with the peace of mind we aim to deliver.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Renovation Experts / Basement Experts

We offer complete home renovation service: basement renovation, bathroom renovation, kitchen planning and remodeling; our service is offered all over the GTA. We work with commercial and residential clients.

We have over 20 team members working to the highest standards.

As experts in their field they each bring over 10 years of experience.

Our plumbing, electrical and HVAC trades are all fully licensed.

We are fully insured and provide warranties on all our work.

Detailed written quotations are provided on all our projects.

We are proud to provide references for our work and our testimonials highlight the complete satisfaction our customers have received through working with Renovation Experts.

CATEGORIES
Home Additions, Kitchen Planning & Renovation, and General Contractors
PRODUCTS
Kitchen Cabinets Counter Tops
SERVICES
* Basement Finishing * Basement Bars * Basement Kitchens * Home Theatres * Basement Spas and Bathrooms * Basement Fireplaces * Basement Staircases * Basement Walkouts * Basement Gyms * Bedroom and offices * Design and consultation * Complete kitchen and bathroom remodelling * Custom cabinetry * Granite & marble counter tops * Flooring and tile removal & installation * Custom trim work, doors, baseboards, crown moulding * Opening of doorways & interior walls * Electrical & Plumbing relocations * Pot lights * Heated floors * Interior & exterior painting * Demolition & removal of material eg. flooring, cabinetry, etc. * Fireplace removal & renovations/updating * Opening up walls * Tile & hardwood flooring installation * Kitchen counter - Granite supply & installation * Spot lights installation & patching & re- finishing * Outside entrances * Crown moulding & trim work, * Design & consultation * Plans and permits * Project Management & consultation * Knob & Tube wiring removal & re- wiring * Insurance work restoration * Mould remediation * Additions * Complete custom home building * Commercial: After Hours & weekend remodeling work. * Interlocking & stone work
BRANDS
Basement Experts, Renovation Experts, Addition Experts
STYLES
Modern, Contemporary
SPECIALITIES
Kitchen Design & Remodeling Home Additions Basement Lowering General Home Renovations Special Renovations Custom Home Building Interior Design Entertainment Walls
WEBSITE
http://www.renoexperts.ca
YEAR ESTABLISHED
2000
PAYMENT METHOD
Cheque
LICENSES
Metro Toronto Renovator Licence # T85-4428423
MEMBERSHIPS
Renomark, BILD, BBB, CFIB,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 Years on all materials and labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.