Couch says Delivered - Never Came - Nobody Can find it
Toronto
We ordered a couch in mid-December, 4 weeks later it's finally ready for delivery, despite being told 2 weeks. We were given a 430-830pm window for delivery, at 6pm our tracker updated as delivered and a fake signature was shown in the box. When we called to find out what was happening nobody was able to help us, the driver was not able to be reached, the manager of the driver was not able to be reached. We were told we would need to wait a few days for them to do an investigation into where our couch is, how you lose a couch is beyond me.
Customer service has been abysmal and I still have no idea when our couch will arrive or where it is
- Approximate cost of services:
- $2,000.00
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