Bought a $1200 couch this week on the recommendations of both the sales man and the store manager at the Burlington location, on how the measurement for depth was 27 inches and after telling them the measurements of the passageway into our basement, they assured us "100% no problem it would fit" and that their delivery men would help to get it down there
Biggest load of rubbish I ever heard they just said it to get the sale, the delivery men refused to take it down they said it wouldn't fit, they left it in the driveway for us to try and get down there, which we did try because the manager was so adamant it would squash down if we took the packaging off, ended up with a small tear in the leather and it absolutely doesn't fit because its 38 inches not 27
We are left sitting on lawn chairs in our new place because we have a slightly damaged couch we cant use and are now unable to afford a new until after Christmas
Thanks so much Bad Boy you really lived up to your name!
- Approximate cost of services:
- $1,200.00