Backyard Pool And Spa The

Swimming Pools, Spas & Hot Tubs
75 Mary Street Aurora ON L4G 1G3
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.


This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Backyard Pool And Spa The

Average customer rating:
5.3 10 (4 reviews)

Sort by

AndreaCB in Georgina
AndreaCB in Georgina
3 reviews Aurora, ON

Horrible Service, Broken Property

Opened pool - didn’t clean or service properly. Had to have another pool company come in and deal with what we paid them to do.

Broke pavers and took 3 months for repair.

Ensured closing on a specific date and failed to close for three weeks after scheduled date.

BEWARE! With all the competitors out there in the pool service, do your due diligence and use someone else!

Was this review helpful?
Mike  in Richmond hill
Mike in Richmond hill
3 reviews Richmond Hill, ON

POOL Open / Close

Backyard Pool and Spa in Aurora has been the worst company I have ever worked with. There are 20 service men (boys) that don't have a clue what they are doing. Rush service if you can get them to your house first. Not organised, not professional, not on time and almost always a rush job or show up late. They did some work on our pool that should have taken 2 or 3 days to complet 4 weeks and it still was not finished. I would not use or recommend this company to any one.

2 of 2 people found this review helpful.
Was this review helpful?
Anonymous in York Region
Anonymous in York Region
1 review 42436 Kid,

First Review


Above Ground Pool Installation

Had Don and his company install the largest above ground pool available. They were great to work with and gave excellent advice. They kept the work area very clean. We encountered no "hidden" costs and all set out initially for us.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Backyard Pool And Spa The

Family owned business operating in Aurora for 25 years. We sell Hot tubs, BBQ's, Patio Furniture and above ground pools. We also have a service department that open and close pools.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Swimming Pools, Spas & Hot Tubs pros in Aurora?