It's been a nightmare with this company. Bill, the owner, dragged out the job for 2 years and still hasn't completed the job for one reason or another. I think it's been bad timing on my part for hiring this company when it was on its last legs. Totally unsatisfied and frustrated. To boot, they're part of BBB. So now I need to find another roofer to finish up his partially started job. To clarify the cost: the job was quoted at $8400.00 and we gave him a $2500.00 deposit to get started. After contacting BBB, our resolution is that he's supposed to give us half ($1250.00) back when he picks up his unused supplies that were on my roof for 9 months.
He accepted the job in March of 2011, but he didn't actually start the job until Nov. 2012 after much chasing. The pics shows how he left my roof incomplete for 9 months from Nov. 2012 (when he partially started the job) to July 31st 2013. He claims to charge $250.00 for writing any letters to clients too, when I requested a letter to terminate our association.