A gentleman came and gave us a quote. It was pretty competitive compared to others we had received. It was a sick Chinese Elm that shouldn't have been left to grow as a tree. It is a bush normally, we were told. They said they were going to come sometime during the week. To our surprise, one day when we got home the tree was cut, the saved wood cut in blocks so we can cut it in firewood, as per our request. They grinded the tree stump and left a large pile of wood chips in our garden. When I called to ask why that wasn't removed he said to leave it there for a month, and it will bring itself down into the ground. NOT!!! I didn't believe him, and eventually we'll clean it up, but it would've been nice to have it removed. That is why I didn't give them a 10.