Phil was helpful and provided a quote quickly, within a few days Mark came out and took the measurements. 3 weeks later the installer arrived and plugged in his ghetto blaster. 5 hours later I have a brand-new $2,000 dented garage door complete with weather stripping passing daylight, misaligned track and my brand-new polyvinyl floor has scratches in it. Obviously not happy at all with this. Still waiting for resolution. Update: B&M came out and corrected the deficiencies, the damaged panels have been replaced and the weather stripping and track have been fixed. They have deducted the cost of my flooring from the invoice. I’m still out the time it will take to actually replace the flooring or I would have scored them 10 out of 10. In the end they did a great job and I would highly reccommend them.