Avenue Road Roofing

Roofing
Toronto ON M6B 1P8
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Roofing
Avenue Road Roofing
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94%

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Reviews for Avenue Road Roofing

Average customer rating:
9.5 10 (544 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Roof Repair and Maintenance

Jesse was very professional and helped us with ensuring our roof was in good repair. He showed pictures of what he recommended needed to be done on the roof and chimney as well as pictures of what it should look like. He was on time and took the time to explain everything. This was our second time using Avenue Road Roofing and have been happy both times.

Approximate cost of services:
$1,000.00
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Company Response

Thank you for your continued business.

Private User
Private User
Private User reviews Toronto, ON
10/10

Very professional service

Jesse came to our place to inspect our rooftop. He found the cause of leakage. While waiting for the quote, without hesitation, he took the initiative to put a temporary cover on an open pipe that was left open by previous contractor for free. He provided very professional service which we greatly appreciated.

Approximate cost of services:
$1.00
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Company Response

Thank you!

Private User
Private User
Private User reviews Toronto, ON
10/10

Assistance with our Roof Leak

Jesse from the Avenue Road Roofing team visited us on multiple occasions, to guide and assist us with our small roof leak. He fixed the minor leak, free of charge, providing us with excellent customer service and expertise. Thank you Jesse!!

Approximate cost of services:
$0.00
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Company Response

Thank you so much !

Private User
Private User
Private User reviews Toronto, ON
4/10

Poor Attention to Detail

Eavestrough replacement was poorly done. Downspout "Y" connection was installed with 75% blockage of one pipe by the other resulting in clogs. Water overflow to basement window-well flooded basement with significant damage.

Approximate cost of services:
$2,000.00
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Company Response

In 2022; our company was hired to install downpipes on one particular side of your your home. The specific downpipes installed, were larger capacity than the original.

In 2023;you contacted our company to say you were unhappy as a result of water spilling over the trough.

Our inspector, visited the site and cleaned out the gutter in question, which had accumulated debris from the prior season. He advised you that the gutters should be cleaned out as a result of the trees. He also adjusted the camber of the gutter at your request. You acknowledged you were satisfied at that time.

The window wells you discuss in your testimonial are on the opposing side of the house from where such work was performed. In conversation; you noted that your husband had experienced a leak in the basement as a result of one of your window wells in the past. You suggested he solved that by installing a plastic rain shedding cover on that particular window well. It was suggested that you should do the same as possible protection for the other window well; which you said you would take under advisement. We asked if you had experienced any water in the basement and you had replied no. In none of your calls to our office or meetings with our team member did you mention any water in your basement. You did on one occasion ask for a discount. On another phone call to our office, you complained of a gutter leak, which was actually on the opposite side of the house. Our aluminum manager attended to find a clog in an elbow from an upper downpipe extending into the front porch trough. He took care of that by cleaning it out at no charge. There was/is no “y” pipe involved in you gutter system. We did not replace your eavestroughs. We did not install any clogged pipes.

We have no record of You ever having reported any issue of leakage or damage in your basement.

We have very willingly extended service on several occasions in response to your every call to us. We continue to stand behind our service work. You are welcome to contact us, and demonstrate the “significant damage” in your basement which had only become known to us via your review. You may want to involve your insurance company if you have sustained a loss? We remain at your service. 416-785-5129

Private User
Private User
Private User reviews Toronto, ON
10/10

Eavestrough and downspout replaced

As I used Avenue Road Roofing to replace our roof and soffits last year, I didn't hesitate to hire them again to replace our eaves and down spout.
The workers showed up on time and were friendly, knowledgeable, and replaced our downspout and the next door neighbors downspout.
We had shared a downspout with our neighbors, and while initially with Trevor, the excellent sales rep., discussed cutting the shared downspout as it was filled with mud and debris. However, the technician replaced it at no extra cost to me. Very impressed! Looks so much better! Tony, the inspector, also is very friendly and knowledgeable, was satisfied with a job well done! Will hire Avenue Road Roofing again!

Approximate cost of services:
$2,100.00
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Company Response

Thank you for using Avenue Road and your great review

Jane from Toronto
Jane from Toronto
5 reviews Toronto, ON
10/10

Shingle roof replacement

We had to re-shingle the roof in the fall and our expectations were more that met with each step of the job - from the quote (Aron), to project management (Blake), to the work done, to the small follow up under warranty today by Kaz. We highly recommend working with this company - trustworthy, reasonably priced, professional, reliable.

Approximate cost of services:
$15,000.00
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Company Response

Thank you Jane. We are happy to hear about your experience with our company

Jeffrey in Wasaga Beach
Jeffrey in Wasaga Beach
1 review Vaughan, ON
10/10

Roof repair and fence

I normally dont write reviews but it was important for me to share my wonderful experience with Avenue Road Roofing. During a storm I had shingles blown off my roof and side fence knocked down. I hired Avenue Road Roofing to repair the roof and replace the fence. A few years later I noticed the fence was leaning and reached out. I cant express my gratitude towards the customer service. They recognized the issue and the entire fence was replaced under warranty. They were also kind enough to change the design as we wanted a different layout. It looks spectacular!! I originally chose Avenue Road due their incredible reputation in the industry. I can now see why why they are known for being the best in the industry.

Approximate cost of services:
$13,000.00
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Company Response

Thank you for taking the time to write us a review Jeffrey. We stand behind our work and we are happy to know you are a satisfied customer

Private User
Private User
Private User reviews Toronto, ON
10/10

Replace roof and skylights

Top notch all the way including customer service, quote, quality pride in workmanship, polite, conscientious, answered all questions.

All vents were replaced for house and garage.

Certified shingles installers

Entire roof was waterproofed and all previous shingles removed.

Approximate cost of services:
$17,000.00
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Company Response

Thank you for choosing us to do your project!
Avenue Road Roofing

Private User
Private User
Private User reviews Toronto, ON
10/10

Honest!

John and Tony went up, inspected and confirmed the sad shingle resting on the driveway is not ours...

Professional and trustworthy!

Approximate cost of services:
$1.00
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Company Response

Thank you very much

Private User
Private User
Private User reviews Toronto, ON
10/10

Roof Repair

Great team - very professional! Was impressed with their attention to detail was impressive and would recommend them.

Approximate cost of services:
$700.00
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Company Response

Thank you for the review. We really appreciate it.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Avenue Road Roofing

Avenue Road Roofing specializes in Roofing, Shingle, Sheet Metal, Flat Roof, Siding, Repair, Eavestrough, Skylight & Chimney Divisions. Commercial Roofing. Maintenance Programs. Carpentry, Masonry.
Servicing the GTA since 1974

CATEGORIES
Roofing
SERVICES
Roofing, Shingle, Sheet Metal, Flat Roof, Siding, Repair, Eavestrough, Skylight & Chimney Divisions. Commercial Roofing. Maintenance Programs. Carpentry, Masonry
SPECIALITIES
Roofing, Shingle, Sheet Metal, Flat Roof, Siding, Repair, Eavestrough, Skylight & Chimney Divisions. Commercial Roofing. Maintenance Programs. Carpentry, Masonry
WEBSITE
https://www.avenueroadroofing.com
YEAR ESTABLISHED
1974
NUMBER OF EMPLOYEES
60
PAYMENT METHOD
Cheque, Online Banking, MasterCard, Visa, Financing
LICENSES
Dun and Bradstreet, ACMO,CCI,Certified installers for Certainteed, IKO, Velux and other leading
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
YES
WRITTEN CONTRACT
Yes
WARRANTY TERMS
VARIES
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