We've been broken in to twice. The first time we had no alarm system. Well, not hooked up. They took over $100,000 worth of stuff that we could prove. Try listing everything piece by piece in your house. Did you have one bottle or two? How many champagne glasses were there?
It was cold. Freezing cold. The salesman came out, evaluated my needs and when the one part I really needed done was unavailable he was able to find it for us. That was Thursday night. I had to leave town Friday mid morning. Miracles do happen!
The technician guy from Atlas took 4 days to fix the old unwired system and then put in the new wi-fi system. He stood at the front door while workers came and went all day long. The hose from the carpet cleaner made sure he had no heat. He hooked up a really old fashioned HORN because 76 YO mother insisted she needed it to hear.
Using the FOB she now has a simple way to set her house alarm and she does.
Fast forward 5 years later. We again get broken into. They came in through the family room doors. The loud horn - ya, it went off. Scared the guy so bad that he ran straight out the front door. After we were notified and the police were notified within minutes we and our belongings were safe.
Customer service is awesome at Atlas. I never ever write these kind of reviews. My dentist, doctors etc have all asked and I told them no. I had to come to the Atlas website for something else and thought that everyone deserved to know that if you want to be secure, Atlas is your company. Their knowledge, customer service and their pricing is worth every dime.
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