Aspen Wood Floors Ltd

Floor Retailers
Mississauga ON L5A 4B4
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Aspen Wood Floors Ltd
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93%

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Reviews for Aspen Wood Floors Ltd

Average customer rating:
9.7 10 (54 reviews)

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Diane in Mississauga
Diane in Mississauga
4 reviews Mississauga, ON
7/10

Flooring

Had parquet flooring removed and replaced with engineered hardwood.
Advised them of the WOW in the floor centre. Floor was done quickly and professionally. Afterward I noticed a squeak in one spot right in the middle and not too far from where I had warned them about the uneven floor. They came and ripped up the floor and replaced it only to make the squeak worse and in a wider area. They were to come back but never did - covid played a part but then it was never attended to. In the meantime, the floor colour was discontinued by Mirage, the manufacturer. End result, I have a squeaky floor.

Approximate cost of services:
$10,000.00
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rosemarie t.
rosemarie t.
8 reviews Old Toronto, ON
10/10

AMAZING WOOD FLOORING STORE

Outstanding customer service from the start, that continued.Wonderful selection of wood flooring. So happy to get our Mirage flooring.
Excellent pricing. Our contractor couldnt match their price.
Immense thanks to Tim, Betty, Prett and the Aspen team.
Great to support a family owned business.
Rosemarie and Stephen Taylor

Approximate cost of services:
$7,000.00
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Company Response

Thank you for sharing your experience! We are grateful for your business and enjoyed working with both of you.

Laurie Haines
Laurie Haines
0 reviews Mississauga, ON
10/10

Replaced entire 2nd floor with Mercier traditional hardwood

Responsive sales people, excellent quality (Mercier hardwood), and fantastic installers. The entire experience was good, however the installers (Afghan crew) really did do a perfect job. Installation was less than 3 days for approximately 1,200 square feet (all of 2nd floor excluding 2 bathrooms). We almost never get products delivered or things installed without problems, but this job really was perfect.

Approximate cost of services:
$16,500.00
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Company Response

Thank you so much for this review! When a company appreciates good employees, continually invests in perfecting their processes, and offers great quality products it results in satisfied customers. Customer satisfaction is our priority. We are so proud of our team. Wishing you many years of flooring enjoyment.

Erika
Erika
1 review Toronto, ON
10/10

Engineered hardwood installation in condo

Excellent experience installing Kentwood engineered floors in my Toronto condo. Staff were helpful, friendly, and very organized. I also appreciated that they came back in to solve an issue with my oven becoming a bit uneven after the floor install because of the raised edge plank.

Approximate cost of services:
$9,500.00
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Company Response

Hi Erika, Thank you for you review. Our customers can rest assured that if there is an issue arising due to something we missed during our installation that we will quickly respond and resolve it at no cost to them.

Janice & John in Mississauga
Janice & John in Mississauga
3 reviews Mississauga, ON
10/10

Hardwood installation on main floor

We were referred to Aspen Wood Floors by friends and are so glad we made the decision to go with them. From the very start of the project, we were impressed. Betty, David, and Michael were very helpful with explaining all the flooring options. Our friends had also recommended Ray, as the installer. Ray is a perfectionist and went above and beyond our expectations. He used his expertise to execute a magnificent job. We had 2 areas that required his skills and patience and both look amazing. We would highly recommend Aspen Wood Floors. In fact, we are going to use them for a future project.

Approximate cost of services:
$24,000.00
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Great job once again
Great job once again
0 reviews Mississauga, ON
10/10

Hardwood Floors

Aspen Wood Floors did a great job for us once again. In the office, David is very knowledgeable, thorough and patient. The floor installer, Ray is very detail oriented and takes a lot of pride in his work. These two people made for a relatively stress free project.
This was our second time using Aspen Wood Floors and we were pleased with their work both times.
My husband and I highly recommend this company.

Approximate cost of services:
$16,000.00
1 of 2 people found this review helpful.
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Company Response

Thank you for posting this review. We are very happy that you had a great experience (again) and are very grateful for your business!

Lew
Lew
2 reviews Mississauga, ON
10/10

Ground floor rooms & hallway flooring

A second project with Aspen. We had the benefit of Sales guidance to ensure a best outcome and an experienced installer who delivered it.
I can firmly recommend Aspen Wood Floors.

Approximate cost of services:
$13,000.00
1 of 1 people found this review helpful.
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Dane L.
Dane L.
5 reviews Mississauga, ON
10/10

Basement floor

Second time we have used Aspen, for a solid wood floor in the kitchen and now a vinyl floor for a basement Reno.
Very pleased with the customer service and installation.
Highly recommended

Approximate cost of services:
$5,800.00
1 of 1 people found this review helpful.
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Jojoe
Jojoe
1 review Mississauga, ON
10/10

2nd floor hardwood installation

10 years after Aspen installed hardwood floors on the main level of our townhouse, we decided to do the same on the 2nd level. In both cases, the work was done in a timely manner and 100% to our satisfaction.
Would definitely use their services again.

Approximate cost of services:
$9,000.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Mississauga, ON
10/10

EXCEPTIONAL SERVICE

We contacted DAVID @ Aspen Wood Floors just before the Covid lockdown. We were planning a move from B. C. to Ontario. DAVID provided exceptional service! David's level of professionalism was outstanding. He was very knowledgable about the product. He ensured that the product was delivered and installed in a timely fashion. David's organizational and communication skills are impeccable. From the demo to the install crews, to Betty in the office, we were very satisfied with Aspen Wood Floors. Aspen Wood Floors is incredibly fortunate to have a GEM like DAVID representing their company. Thank you David!

Approximate cost of services:
$50,000.00
1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aspen Wood Floors Ltd

Large Mississauga Showroom offering prefinished hardwood floors, laminate, cork, and vinyl floors. Quality Flooring Brands: Mirage, Mercier, Vintage, Torlys, Kentwood, Purparket, Amorim, Fuzion, Evoke, Couture, Craft and more #1 winner for Mississauga's favorite flooring store in 2018, 2019 and 2023 ! Awarded Excellence in Customer Service by Houzz Canada in ...
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