30 WORDS WOULD NOT DO ME JUSTICE.. If you need good customer service i would advise going to another store. After 2 months of waiting for someone to come and look at my sofa and slipper chair i still have not had anyone come to view my problem.. What is up with good old customer service.. Did it die with the dinosaurs. I say not because other major retailers will be happy to take your business. So go buy from them.

My wife and I love our new furniture! The salesperson was helpful and courteous the whole time, even though we were very picky customers. We found that the furniture prices reflect the quality. You get what you pay for, right? Actually, I think we got even more value for our money as the quality of the furniture is superiour to what you see at Leons, The Brick, and Bad Boy. Kudos to Arrow! We will definitely be repeat customers when the time comes for a new living room set!

Worst store ever. We bought a couch July 11. Salesperson said that it'll be delivered 10-14 days. We just phoned head office (2 weeks later), and the couch isn't even in stock and won't be delivered for another 3 weeks or so. If you want fast service, don't go to Arrow

Waited 3 weeks for deliver, Dining set was delivered broken, wanted me to keep the broken set in my home until it could be replaced(another 2 weeks) replacement furniture was also damaged. Worse Service Manager at the head office(Chuck B.,416-743-1530)and staff to deal with. They want you keep broken furniture in your home, apparently its not their problem. Leather technician verified my couch and loveseat were made of pig leather (from China) not the cow leather that I thought I purchased. Foam inside couch was warped after 1 week and still waiting for it to be fixed. If you want to keep your sanity do not buy from ARROW FURNITURE.

They sprayed it to avoid stains, and since its a white couch it was well worth it! No stains and we use it every day. Well worth the price of spraying the couch (approx. 300)

My wife and I shopped here for new furniture after we bought our first home together. We found almost everything we were looking for, and more! When you're moving from an apartment to your first home, you really do need a lot of furniture. This place was great because they delivered it on time, and it was very reasonably priced, we thought. A whole houseful of furniture can be pretty expensive, at least we managed to keep the total bill down at this store.

This store has very nice furniture at affordable prices. I bought several tables there (2 end tables, a sofa table, and a coffee table) a few years ago and have received many compliments on all of them. The service was excellent, and the salesman even offered us the sale price a few days after a Boxing Week sale had ended (since we genuinely needed some time to think about it, but had been in several times before the end of the sale to look). A wonderful experience all around!