Anna's Housekeeping Services

House & Apartment Cleaning
Toronto ON M9C
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HomeStars  >  Carpet & Rug Cleaning & Repairing in Etobicoke  >  Anna's Housekeeping Services  >  4 hour cleaning job a waste of time and money
Kelly in Toronto
Kelly in Toronto
1 review Toronto, ON
0/10

4 hour cleaning job a waste of time and money

God where do I start? TL;DR Do NOT give this company your hard earned money unless you want to clean up after them.

I am having a big event at my home in 3 days. I needed a CLEAN (like eat food off the floor, couch, table, carpet kinda clean) house. Admittedly, I needed someone up to the task of using some elbow grease and whomever I booked the appointment with assured me this could and would be done. I repeated myself again and even asked - if they COULDN'T do the tasks given, what would happen? The woman on the other end of the phone replied: Oh, they will do whatever task given.

So cleaner shows up, I have a very specific list of items I needed to done. I was NOT looking for a surface. This woman sauntered from room to room - I swear it took her 5 mins to walk from one door to the next. I don't even think this cleaner has ever cleaned before.

That list I gave her? NOTHING WAS DONE. I even went as far as to ask her to STOP washing one pane of glass on the window that she'd been at for 30 minutes to do the things I asked. She completely ignored me! Cobwebs? Still making themselves at home in my home. Baseboards? Not even touched. The floor? Not even washed. Door handles, exterior fridge, sink taps, bathtub - didn't even touch them. WTF did I just pay for? I am so utterly furious.

Now, as a single mom I've got to somehow do this job on my own even through I paid a "professional" to do it. Avoid these gals like the plague.

Approximate cost of services:
$100.00
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