Painful experience. Moved cross country last April and it was a mess from the start. The estimator was a total disaster. She had to provide four quotes until she got it right. The cost steadily rose each quote. The mover never followed up after the move. Boxes crushed, no major damage but a lot of repacking on my part. The driver was nice and tried to fix things but the head office was the real disappointment, both the incompetent appraiser and the manager who tried to help. The worst part was on the front end and I was so frustrated but in too deep to switch. I would never recommend them and have gone out of my way to tell the story and steer at least three friends away from AMJ!