After we purchased a resale home one of our first pre-move-in projects was to re-carpet the entire 2nd floor and install a runner on the staircase. After reading many of the reviews on HomeStars we choose Alliance and are very happy we did. Lehel and Susan were very friendly, gave us great advice on the different products and a fair price. On short-notice Lehel was able rearrange his schedule to do all the measurements during one of our already arranged pre-move-in visits to the house, which saved us a subsequent visit, and Susan arranged the installation on the day we wanted. A few days after the 2nd floor installation Lehel came by to ensure we were happy with it. Unfortunately, the stairs needed a lot of work before the runner could be installed, but Alliance patiently waited for us and, since we were doing all the staining and painting ourselves, gave us advice. Within a couple of days of completing the staircase renovation one of their installers returned and installed the runner on our circular staircase. The new carpet looks great and we would strongly recommend them.