Allan Rug Company Ltd

Carpet & Rug Retailers
103 Miranda Avenue Toronto ON M6B 3W8
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Allan Rug Company Ltd
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87%

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Reviews by rating (past 12 months)

Reviews for Allan Rug Company Ltd

Average customer rating:
8.6 10 (31 reviews)

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Private User
Private User
Private User reviews Whitby, ON
10/10

Broadloom Family Room

Beverly was helpful and knowledgeable. Their selection was great with lots of samples in showroom. Installer was amazing- quick, helpful, neat and professional. Would use them again. Prices were in line with competition.

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David R in Toronto
David R in Toronto
1 review Toronto, ON
10/10

Happy With our Purchase

This is our second time buying a rug at Allan Rug. We are thrilled with our experience and with the area rug we bought there. The sales staff were very knowledgeable and helped us pick out what would work for our space. Our rug was ready quicker than anticipated and it was easy to arrange for delivery. The installers went above and beyond in ensuring the rug was in the perfect spot, and even helped us move an existing rug. We will definitely use Allan Rug again and have recommended them to friends and family.

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Company Response

Thank you David. As always it was a pleasure working with you and Deborah. I hope to see you again when you need more carpet or flooring. Thanks again for your business.
Allan

Private User
Private User
Private User reviews Toronto, ON
10/10

Always a positive, professional experience

I have worked with Allan Rug Company for a number of years and it is a consistently great experience. As both a designer and a customer, it's a pleasure to work with Peter and their staff for their knowledge, inventory cost competitiveness, and execution. I appreciate that whether I need the installation of a stair runner or installation for different flooring and area rugs throughout a large home, Allan delivers attentive, timely, service and execution.
SF

1 of 1 people found this review helpful.
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mdg7179 in York
mdg7179 in York
1 review Toronto, ON
10/10

Bedroom Carpet Installation

Professional excellent service, Jason is the most helpful salesperson, I have dealt with him on several occasions and will continue to do so. He has great ideas and gives excellent advice. Very happy with the choice he helped me make. The installers Peter and Anna also great, very friendly, courteous and professional. Great selection and prices. Highly recommend Allan Rug.

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Company Response

thank you for the great review. I will tell Jason and our installers. We look forward to working with you again.

Allan Montekio

Marsden in York
Marsden in York
1 review Toronto, ON
10/10

wall to wall carpeting in entrance, stairs and landing

Allan Rugs was recommended to us by friends and we could not have been happier. They have great stock at excellent prices, especially for the quality. We found fantastic wool carpeting for hard-wearing areas. The installer (John) was amazing. We definitely benefited from his experience when it came to working out the transition zones from carpet to hardwood at doorways. He also did a beautiful and careful job of both removing and then meticulously reinstalling the quarter round. That it had been removed at all was pretty much invisible by the time he was done. Definitely a five star experience all round!

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Company Response

Thank you so much for taking the time to write this review. Glad everything turned out so well . Enjoy!! Beverley

Debby from Etobicoke in York
Debby from Etobicoke in York
1 review Toronto, ON
10/10

Stair runners and foyer area carpet

We recently popped into Allan Rug Co. and met Beverley.
We had a carpet sample from another company and asked if they carried it. Their quote was more reasonable for this expensive product. Beverley also showed us some less expensive alternatives (which we did not go with). It was a pleasure dealing with Beverley as well as Paul the installer who did a perfect job.

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Company Response

Thank you. It was also a pleasure dealing with you All the best and hope to see you again soon. Beverley

Bruno in York
Bruno in York
1 review Toronto, ON
10/10

Luxury Vinyl Planks Product and Service

I had to get my laminate floor replaced at my condo due to water flood. i found this place called Allan Rug near Dufferin St while looking at other places. I must say that the experience right from I walked in the door, to product selection, and delivery was phenomenal. I replaced my laminate floor with LVP (Luxury vinyl plank) and looks amazing. Thanks to all staff at Allan Rug for their great customer service, specially Robert and Beth who made the experience a great one during this major renovation.

I would definitely recommend them and will definitely use them again.

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Company Response

Many thanks for taking the time to write this lovely review. We really appreciate it and wish you all the best!

Chrissy from Toronto
Chrissy from Toronto
3 reviews Toronto, ON
2/10

Installers damaged baseboards

Sales staff are professional and certainly know their products. Good prices because i think they buy in bulk. Very unhappy with the installation. The Installer left long knife marks across all 4 sides of the floor baseboard. Very obvious and deep knife marks. Carpet not cut well around the floor vents. Nails can be felt around the sides. I called the shop to complain to which they really didn't care too much or want to remedy. They had made their sale and not too bothered about customer satisfaction or craftsmanship at that point.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Allan Rug Company Ltd

The Allan Rug Company Limited offers a full range of commercial and residential carpeting in wool, nylon, sisal and neddlepoint. We take pride in providing our clients with expert installation from seasoned craftsmen. We also cary a large selection of area rugs, including collections from Kathy Ireland, Missoni, Stanton, Kane, …

CATEGORIES
Carpet & Rug Retailers and Floor Retailers
PRODUCTS
Broadloom, Area rugs, Hardwood, Laminate, Vinyl, Cork and Window Coverings
SERVICES
Residential & Commercial Carpet & Flooring Installation, Custom designed area rugs
BRANDS
Masland, Fabrica, Antrim, Rosecore, Stanton, Wools of New Zealand, Natures Carpet and more
WEBSITE
http://www.allanrug.com
YEAR ESTABLISHED
1958
NUMBER OF EMPLOYEES
9
RETURN POLICY
24 hr approval on area rugs
PAYMENT METHOD
Cash, Cheque, Interac, MasterCard, Visa, Amex
MEMBERSHIPS
FloorCovering Institute of Ontario, Retail Council of Canada
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
no minimum
BONDED
Yes
PROJECT RATE
varies
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year warranty on installation and manufacturers warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.