I went to Alexanian's to research getting a large rug for my family room. I needed the rug to be 12' X 13.5' so I knew I had to have carpet cut and bound. The Manager was so helpful in helping me select the colour I was looking for and select the grade of carpet. He was excellent in explaining all of the different grades of carpet and what he recommended that I choose. His customer service was excellent and above any other flooring/carpet store I went to. The Manager followed up with me once the carpet was ordered and also followed up with me as to when I could expect the carpet to be delivered to the store and ready for pick-up. I would go back to Alexanian's for any of my carpet needs but overall, I would highly recommend the Manager as his customer service and expertise was fantastic. Thanks!
- Company Response
I have to assume that since you're from Oshawa, you must be referring to our Whitby location and in particular the store manager, Shant. Thank you so very much for your glowing review, and for taking the time to do this for Shant and all of us at Alexanian's. It means a great deal to everyone! I'm glad you were able to find the perfect custom sized "rug" for your family room, and yes with the abundance of carpeting options available it really is a great option for dealing with irregular rug sizes. We hope you enjoy your new arearug and I will be sure to share your kind comments with Shant.
Thank you again,